C&C Satellite

I want to update my review because after years of being very happy with Customer service from Cody I want to warn people to beware. I am not sure what has changed for him and his business practices but he has gone from being upfront and stellar with customers to not being truthful or at least not being completely truthful and then not following up on what he says he will do to make it right. It has been several months now because I had hopes that he would follow through but it is clear that he is not going to. Beware if you are a current customer and want to upgrade call company directly and go through them so you don't have to figure out what is truth and get caught up in Cody's shady practices. You may not get the deal Cody says he can give but considering he doesn't follow through it won't cost you the hundreds of dollars extra it cost me.
Dec 22nd, 2019

If you want to go with a company that knows their products look no further. I had Cody out to my house while walking through I showed him what I wanted.  With his exceptional knowledge he was  able to suggest the wireless setup since I didn't want wires in my man cave.   With the way local cable companies rip you off Cody saved me approximately  $60.00 a month on my cable bill.  With the extra savings I was able to setup a TV outside on my patio and order the Sunday NFL ticket.  Talk about the $$ package thanks Cody and your staff.  I recommend giving Cody a call today if you want good service while saving $$$.
Oct 28th, 2015

Set an appointment for Saturday 11-3. After confirming new service to home that was not pre-wired I asked if I could have wireless directv. Cody explained this was not possible. Numerous phones calls back and forth and installers finally arrived at 4:30, clearly way over window of install. Evidently Cody (the owner) never explained job to installers and there was no time left to install. They explained it would take HOURS. But, I had repeated myself to Cody many times saying the entire house need full wiring! Explained that home did not even have coaxial cables anywhere. Contracted installers were very nice and said I should have wireless system. OF COURSE! Got back on the phone with Cody and he claims he did not have the proper equipment for wireless .... But, he could for more $$. Cancelled order immediately with Cody and called directv ... Install at no charge. Cody also called back and started to insult me claiming that I was unreasonable and cost him a referral fee! Bottom line... Contact directv DIRECT! Also quoted $10 per month cheaper which is the monthly commission to Cody.
Jul 17th, 2015