911 IT

Apr 7th, 2024

Adam and his crew are great. A company that you can trust.
Apr 3rd, 2024

911 IT has been excellent. They have exceeded our expectations. They took our system, which had been hodge-podge and duct-taped together by our old IT, and brought it up to date. They have helped us streamline many of our processes. Their service and commitment to us is unmatched. Having 911 IT talk to our 3rd party program vendors saves me a lot of time and frustration. They have helped eliminate a lot of friction points we had with our vendors when we had system updates. Their technicians take the time to help my staff understand best practices to keep things running smoothly. I appreciate their professionalism and patience in talking to me. Their follow-up is unmatched in this arena. I can log in and look at open tickets, but most of the time, they respond and resolve the issues before I need to check on open tickets. Allen, Cody, Logan, Nate, Ron, and Dave have been knowledgeable and helpful.
Jan 5th, 2024

Dec 30th, 2023

Very poor product. My company got them a while back and they don't provide anything unique. I have to call in anytime I want to download a program to get service unblocked. And every time a software has an update, it also gets blocked. I am currently on hold to get the same software unblocked for the 5th time in 6 months. If you enjoy productivity don't utilize this service.
Dec 24th, 2023