Shanasheel Grill

Unfortunately as much as I try and tried to support Shanasheel Grill ,I get disappointed! Dec/10/2022 We ordered multiple food items , grilled fish tasted bitter and very old ( it have been deep frozen for along time to the point the inner fish meat discolored and no longer white , as the fish looked and tasted bad ) Shawarma on top of Hummus - Hummus was okay ,Shawarma tasted old meat have been heated ( it was not freshly cooked , it taste from last night or two nights before and heated in a microwave then put on top of Hummus )The other items we ordered was good. “Shocking behavior” we brought the issue to the server , she just said okay ! I requested the manager ( she said manager will be here 7:30 pm ( it was 3:30 pm ) so someone else came in she apologized and she said she will replace the fish with Lamb Tikka as the fish they have might be spoiled I accepted the offer and thanked them .. THEN someone else came to our table . Said :the fish more than one bite on it so no replacement no refund!!! I am like sorry who is this ( said it was the mother of the manager and she wouldn’t honor the other lady work their offer ). Well thank you mother of the manager for the rotten fish and old shawarma.السمك و الشاورما كانت قديمه و طعم السمك مر لونه قديم .. للاسف تصرف احد العاملين في المطعم ( ام مديرة المطعم ) كان بعيد كل البعد عن خدمة الزبائن .. وغير لائق تكلمنا مع عاملة خدمة الزبائن .. و مساعدة المديره قررت تغيرنا السمك بالتكه غنم لان ممكن السمك عدهم خربان .. وافقنا و شكرناها .. وره شويه اجتي عامله اخرى ( عرفت نفسها ام المديره ) كالت السمكه بيها اكثر من عضه فمراح اغير اي شي !! مع الاسف شكد داخل مطاعم بكل انحاء العالم .. لم اجد هيك تصرف بعيد كل البعد عن خدمة الزبائن و الذوق العام .
Dec 10th, 2022

The workers there are so kind the food it really great plus they have that mid western theme
Feb 19th, 2022

Feb 18th, 2022

Cold inside and service was a bit slow it used to be very good restaurant few years ago.
Feb 18th, 2022

Jan 31st, 2022