TD Ameritrade

Aug 26th, 2020

Really hard to get a hold of you guys, even for easy questions on material you have sent. Long, long wait times on hold.
Jun 22nd, 2018

Wish I could give it negative stars, one star is generous. My siblings and I are working on a TOD distribution. We have the same with Schwab. In four states they are incompetent, San Diego office, main office in Missouri, Seattle and Salt Lake. They have lost documents, refused to give me a receipt that they had received documents because it is a non-standard communication that requires corporate approval. They have stated all documents were in 4 times to my sister and after, oops, missing one. Schwab is already finished. It literally takes them 3 days to set up an account, Schwab gets it done in one. It is as if John Cleese were doing a skit on how to mess up. At this point downright comical. They might consider hiring adults, no one there looked over 30 unlike Schwab who have 30 year experienced professionals in the front desks. Very nice people, just can't get things done. For the record this is a large account, I wonder how they treat normal people. We may have to use a lawyer to get things moving.
May 3rd, 2018

Poor service. Call and get answering service, call customer support, nothing happens. Poor communications between call centers , service rep, and question. Slower than than any brokerage account ever. They are holding up for some reason (?) the transfer to another brokerage account. They have grown fast and their services, executions con't keep up/
Sep 10th, 2017

Apr 24th, 2017