Silver Star Hardware
-
2327 E 3300 S
Salt Lake City, UT 84109 - (801) 487-1117
Chamber Rating
-
Natalie Peterson
I went in to this store on 1/31/18 and purchased one cabinet knob and ordered 3 more (as they did not have them in stock). As of today, 3/7/18, I have not received my knobs or any kind of explanation as to why they are not in. I have called repeatedly to check on the status of the knobs, and the response is always "we are working on it". The woman who helped me is always VERY curt. After waiting I finally decided to purchase the exact knobs elsewhere, I received them in a week and for less money. I went to Silver Star because I believe in "buying local", but local merchants must understand the customer service should be their number one priority as they often cannot beat price or selection. I would greatly appreciate an honest explanation of what went wrong with my order as well as a full refund of the purchase price of the ordered knobs which were not received. However, based on my history with them, I am not holding my breath. Would not recommend this store. UPDATE: I received a refund. Thank you.
Dec 9th, 2018 -
Taylor Bryant
Business is no longer open (great while it lasted). Closed for good.
Oct 5th, 2018 -
Shelley Huntoon
Sep 9th, 2018 -
Aubs N
Great selection and very kind, helpful people.
Dec 23rd, 2017 -
S Crawshaw
Dec 1st, 2017
Contact Info
- (801) 487-1117
Questions & Answers
Q What is the phone number for Silver Star Hardware?
A The phone number for Silver Star Hardware is: (801) 487-1117.
Q Where is Silver Star Hardware located?
A Silver Star Hardware is located at 2327 E 3300 S, Salt Lake City, UT 84109
Q How is Silver Star Hardware rated?
A Silver Star Hardware has a 3.5 Star Rating from 17 reviewers.
Ratings and Reviews
Silver Star Hardware
Overall Rating
Overall Rating
( 17 Reviews )Natalie Peterson on Google
I went in to this store on 1/31/18 and purchased one cabinet knob and ordered 3 more (as they did not have them in stock). As of today, 3/7/18, I have not received my knobs or any kind of explanation as to why they are not in. I have called repeatedly to check on the status of the knobs, and the response is always "we are working on it". The woman who helped me is always VERY curt. After waiting I finally decided to purchase the exact knobs elsewhere, I received them in a week and for less money. I went to Silver Star because I believe in "buying local", but local merchants must understand the customer service should be their number one priority as they often cannot beat price or selection. I would greatly appreciate an honest explanation of what went wrong with my order as well as a full refund of the purchase price of the ordered knobs which were not received. However, based on my history with them, I am not holding my breath. Would not recommend this store. UPDATE: I received a refund. Thank you.
Taylor Bryant on Google
Business is no longer open (great while it lasted). Closed for good.
Shelley Huntoon on Google
Aubs N on Google
Great selection and very kind, helpful people.
S Crawshaw on Google
Overall Rating
Overall Rating
( 17 Reviews )Write a Review
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