University Parking Enforcement

They charge soo much money. And they take forever to show up at the impound lot, So youre waiting for your car forever. Its 3:00 am!! I got work in the morning you bums!
Mar 22nd, 2023

Be the solution, not the problem.
Mar 10th, 2023

Even though you are sometimes within your legal bounds, you are far out of ethical bounds, and your predatory bully practices have reverberating affects. Our daughters date you booted while he was carrying her groceries up (had hazard lights on and parked in a future resident space) has now dropped all his classes at BYU to work because he ran out of money to live. The $75 You demanded and held up in the grim and time consuming 6-8 repeal process isnt the entire reason, but it added to him not having enough grocery money. Our other daughters boyfriend, you booted while he was in the process of moving in caused three days of family turmoil between him and his parents. He was using a Family vehicle since he cant afford his own and the $75 was a lot of money to his parents who have a large family. Our children share three different vehicles depending on the weather and even though there were available spots in the lot we pay for them to live they didnt want to park there because that vehicle didnt have a sticker and was after hours for them to get one from the office. After 1.5 hours of looking for a public spot, she called in tears because the only spot she could find was a 20 minute walk through a sketchy part of town, the safe choice she made (at this point it was almost 1am) was to leave a note in her window explaining she was a resident and you left your notice next to her note with a boot. This isnt the first time parking policies have taken hours away from study or sleep and caused emotional distress on our daughters who should have been able to park where they live. If there are any smart Marriott school of business entrepreneur students/BYU law students/computer science/design students who could come together to create a win-win parking situation for tenants/owners/tow truck companies and change the laws at the state level-because although UPE often feels they are within their legal bounds they are far out of ethical bounds, and the effect they have is bigger than any of us realize on the quality of life in Provo and Orem that effects parents and families around the nation who have students. This is a college town, Provo and Orem depend on these students for their economy-make it a happy and fair place to live.
Mar 26th, 2023

We can get all that stuff out of the way about nobody being happy about being towed or booted. I dont see how its okay for me to come out and text the number at the exact minute listed on the orange notice (1:59) about needing my boot removed. To then be told I have to wait up to 60 minutes, extremely annoying but I respected it and allowed that time to pass. At 3:17 I still have received no word of anyone being on the way. I call two times and when they finally answer the second time they tell me that the guy apparently got a flat tire. While I have no idea if this is true or not, dont you think that would be something to notify someone whos been waiting over an hour. At the very least a text instead of making me sit there thinking nobody is even coming. They then say its going to be another 15-20 minutes and they show up at 3:45 to take it off. All of this, meanwhile, Im sitting outside in the rain and snow, freezing, and they still have the audacity to ask me to pay the fee. (1:59-3:45 am)
Mar 24th, 2023

If I could give zero stars I would. I just got towed from parking in front of my garage which even for 30 minutes sure it might be wrong to do that even if its an emergency and someone was in need and then they charge you 300 dollars to get your car back like seriously. If I even were to contest it, it would be a long winded difficult process. Whereas to get your car back, its contactless, only text and immediately responsive to paying to get it back. How twisted. I dont know how people who work for these companies can sleep at night literally making peoples lives worse. Im not even mad it was towed, Im mad cause it didnt need to be $300. Im also mad cause on a snowy day a couple months ago, someone parked in my spot and then I called them to tow the person cause it was almost midnight and you know what they said? Sorry we cant tow them cause your number on the ground is covered so we cant tell whether they knew it was a visitor spot or not. They dont care to help, they care to make money and thats it.
Mar 19th, 2023