Expert Plumbing, Heating, Air and Electrical

Expert Plumbing, Heating, Air and Electrical
Yext Power Listing.

Chamber Rating

Verified Member
4.8 - (743 reviews)
689
30
4
6
14
Read Our 743 Reviews

Chamber Rating

Verified Member
4.8 - (743 reviews)
689
30
4
6
14
  • Carl Youngblood

    David and Leland did an amazing installation job and cleaned up nicely afterwards. David also did a great job of keeping track of all my requests and preparing a list of things to look at later. He always anticipating needs and setting things up in a way that avoids problems later on. Expert Services is lucky to have him.
    Mar 18th, 2024

  • Megan Lindquist

    Expert plumbing was awesome! They came out within 24 hours of our initial call and fixed our problem the day of! David was absolutely awesome and so professional! He helped me understand what was going on and didnt try to push me on anything I wasnt wanting! We will definitely be using them again if we have any other problems!
    Mar 15th, 2024

  • Josh Jones

    Im not sure what happened but I just got scammed. This company came to my house and replaced to sink faucets and unclogged two drains and charged me $1000 it took them two hours, my lawyer is about $200 an hour cheaper than that. Its OK though because he probably has a doctorate degree in plumbery. This was in the middle of the day, non-emergency, scheduled weeks in advance I see no justification for this price. All he did was shove a snake in two drains and literally put faucets on that WE purchased. What manner of scammery is this?! Update. I hired them again because I forgot about this review and saw incredible reviews. They did the same thing. They replace a tiny piece of plastic in a sink handle for $325. Now this is on me. No clue how their reviews are so high. Are they not charging everyone else like this???? Response to your response. Lets put this in perspective. The whole faucet and handle couldve be replaced for the price of the part. It was a piece of plastic. He went to 2-3 stores to find it. You tried to charge $325 for a piece of plastic to be replaced in just the handle. What would you have charged to replace the whole thing? $5000? Im just so terribly confused. It took him approximately 30 seconds to replace once he had it. Heres what I believe has happened both times Ive used you, because many contractors are guilty of this. We have a nice house. You judge what we can pay based off the house. Send me a receipt of what the part cost, my guess is it was between $30-$50 max.
    Mar 15th, 2024

  • Chris Walker

    About 2 years ago both of our water heaters died around nearly the same time. Chandler S. replaced the first of the two within budget and it has worked very well for us since. He came again 2 years later and provided amazing service replacing the second heater and also investigated a hard-to-find water leak due to the old age of the home.
    Mar 12th, 2024

  • Stephanie Barnard


    Mar 11th, 2024

Read Our 743 Reviews

About
Expert Plumbing, Heating, Air and Electrical

Expert Plumbing, Heating, Air and Electrical is located at 395 S. 640 W. in Pleasant Grove, Utah 84062. Expert Plumbing, Heating, Air and Electrical can be contacted via phone at (801) 224-8118 for pricing, hours and directions.

Contact Info

  •   (801) 224-8118

Questions & Answers

Q What is the phone number for Expert Plumbing, Heating, Air and Electrical?

A The phone number for Expert Plumbing, Heating, Air and Electrical is: (801) 224-8118.


Q Where is Expert Plumbing, Heating, Air and Electrical located?

A Expert Plumbing, Heating, Air and Electrical is located at 395 S. 640 W., Pleasant Grove, UT 84062


Q How big is Expert Plumbing, Heating, Air and Electrical?

A Expert Plumbing, Heating, Air and Electrical employs approximately 20+ people.


Q How is Expert Plumbing, Heating, Air and Electrical rated?

A Expert Plumbing, Heating, Air and Electrical has a 4.8 Star Rating from 743 reviewers.

Ratings and Reviews
Expert Plumbing, Heating, Air and Electrical

Overall Rating

Overall Rating
( 743 Reviews )
689
30
4
6
14
Write a Review

Carl Youngblood on Google

image David and Leland did an amazing installation job and cleaned up nicely afterwards. David also did a great job of keeping track of all my requests and preparing a list of things to look at later. He always anticipating needs and setting things up in a way that avoids problems later on. Expert Services is lucky to have him.

Business Response on Google Mar 13th, 2024
Thank you, Carl, for your fantastic 5-star review! We're delighted to hear about your positive experience with David, Leland, and our team at Expert Services. It's great to know that the installation was completed to your satisfaction and that our team's cleanup met your expectations. David's dedication to tracking your requests and proactive approach to anticipating future needs is a shining example of the high standard of service we strive to provide. We truly believe in going above and beyond for our customers, and it's feedback like yours that reinforces we're on the right path.We agree—Expert Services is indeed lucky to have team members like David and Leland, whose professionalism and foresight ensure that our clients receive the best possible service. We'll be sure to pass along your kind words and appreciation to them both.Thank you once again for choosing Expert Services. We look forward to assisting you with any future projects or needs, continuing to deliver the high-quality service you deserve.

Megan Lindquist on Google

image Expert plumbing was awesome! They came out within 24 hours of our initial call and fixed our problem the day of! David was absolutely awesome and so professional! He helped me understand what was going on and didnt try to push me on anything I wasnt wanting! We will definitely be using them again if we have any other problems!

Business Response on Google Mar 15th, 2024
Thank you so much for your glowing review, Megan! We're thrilled to hear about your positive experience with Expert Plumbing and especially with David. Our team prides itself on prompt responses, professional service, and clear communication, so it's wonderful to know that David exemplified these qualities. We believe in providing straightforward, honest advice without the pressure of unnecessary services, and we're glad this approach resonated with you.Hearing that you would choose us again for future needs is the highest compliment we could receive. We look forward to being there for you, ready to assist with any plumbing issues that arise.Thank you once again for choosing Expert Plumbing. Your trust and recommendation mean the world to us!

Josh Jones on Google

image Im not sure what happened but I just got scammed. This company came to my house and replaced to sink faucets and unclogged two drains and charged me $1000 it took them two hours, my lawyer is about $200 an hour cheaper than that. Its OK though because he probably has a doctorate degree in plumbery. This was in the middle of the day, non-emergency, scheduled weeks in advance I see no justification for this price. All he did was shove a snake in two drains and literally put faucets on that WE purchased. What manner of scammery is this?!
Update. I hired them again because I forgot about this review and saw incredible reviews. They did the same thing. They replace a tiny piece of plastic in a sink handle for $325. Now this is on me. No clue how their reviews are so high. Are they not charging everyone else like this????
Response to your response. Lets put this in perspective. The whole faucet and handle couldve be replaced for the price of the part. It was a piece of plastic. He went to 2-3 stores to find it. You tried to charge $325 for a piece of plastic to be replaced in just the handle. What would you have charged to replace the whole thing? $5000? Im just so terribly confused. It took him approximately 30 seconds to replace once he had it.
Heres what I believe has happened both times Ive used you, because many contractors are guilty of this. We have a nice house. You judge what we can pay based off the house.
Send me a receipt of what the part cost, my guess is it was between $30-$50 max.

Business Response on Google Mar 19th, 2024
Hey Josh!Thank you for sharing your feedback with us. We're sorry to hear that your experience did not align with the high standards we set for ourselves and our services. At Expert Services, we take pride in the trust and satisfaction of our customers, and it's clear that in this instance, we need to better understand your concerns and how we might address them.We understand and appreciate that cost is an important factor for our clients, and we strive to be as transparent and fair as possible with our pricing. Our rates are determined based on several factors, including the expertise of our licensed professionals, the quality of materials we use, extensive liability insurance, and the overall cost of running a dedicated service-oriented business. It's our practice to provide a comprehensive upfront quote and seek signed approval on estimates before proceeding with any work, ensuring there are no surprises.Regarding the comparison with legal services, we acknowledge that different professions have varying pricing structures, similar to hospitals and surgeons where hospital stays can be up to $30,000/night (or $1,250/hr), reflecting the nature of the work and the their costs involved. Our goal is to offer value through our specialized skills and dedication to solving plumbing challenges efficiently and effectively.We take your feedback very seriously and would like to understand more about your experience to see where we could improve and hopefully restore your faith in our services. To your point, we’ve earned hundreds of 5-star reviews and over 100,000+ recurring jobs with satisfied customers - and wish you had the same great experience.Your recent project involved specific challenges, including sourcing a rare part for your faucet, which unfortunately added to the time and cost of the repair. We strive to be as efficient as possible, but in some instances, the nature of the job can extend beyond typical expectations.We are here to discuss any further concerns you may have and explore how we can make this right for you. Your satisfaction is paramount to us, and we are committed to learning from this experience to serve you and all our customers better.Our customer experience manager will be reaching out to you directly ~ we hope you'll take a moment to speak with us and help us find a resolution.

Chris Walker on Google

image About 2 years ago both of our water heaters died around nearly the same time. Chandler S. replaced the first of the two within budget and it has worked very well for us since. He came again 2 years later and provided amazing service replacing the second heater and also investigated a hard-to-find water leak due to the old age of the home.

Business Response on Google Mar 6th, 2024
Thank you for sharing your positive experience and for the 5-star review! We're delighted to hear about your satisfaction with Chandler S.'s service both times he assisted with your water heaters. Ensuring that our work is within budget and meets your needs is a priority for us, and it's great to know Chandler exceeded expectations. His dedication to not only replacing the water heaters but also investigating and addressing a hard-to-find leak demonstrates our commitment to thorough service, especially in homes where age can add complexity to plumbing issues.Your trust in us over these past two years means a lot, and we're thrilled to have been able to provide you with reliable solutions. We aim to make every experience with Expert Services a positive one, and feedback like yours confirms we're on the right track.Should you need any more assistance or have any other concerns in the future, remember, we're here to help. Thank you again for choosing Expert Services, and we look forward to serving you again whenever you need us!

Stephanie Barnard on Google

image

Business Response on Google Mar 11th, 2024
Thank you for the 5-star rating! We're thrilled to see your high satisfaction with our services. Our team works hard to ensure top-quality service, and it's rewarding to know we've achieved that for you. If you ever have more feedback or need further assistance, we're just a message away. Thanks again for choosing us!

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Overall Rating
( 743 Reviews )
689
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