AmeriGas Propane

This location is permanently closed. No propane service anymore. No customer service. Sign on the doors say to go to slc or go to a local propane provider. Been looking like they were going to shut for a long time now and finally happened.
Jul 6th, 2021

Jul 3rd, 2021

The "new" voice assisted system is AWFUL! Any type of prompt you give the system, diverts you to a customer service rep, but the wait times are anywhere from 59 - 92 minutes. We use to call right down to our local Amerigas location and talk to a real human quickly and get our needs taken care of in a timely manner. I understand Covid has a lot of companies running thin, but most other places have found ways to still take care of their customers faster and more professionally than this. I am willing to change my rating if Amerigas can streamline their system and fix these issues
Mar 25th, 2021

I have been a customer of Ogden Amerigas for over 3 years with good service. But this last time I ordered propane, it has an been unbelievable experience. Ordered and paid on Dec 9th, their truck drove by my place twice , a week apart, while I tried to contact their office. 86 minute wait on the phone, emails with a " do not reply " response, waited 40 minutes on line waiting for a chat operator never connected. Their office is locked up, you can't go in , and the windows are covered up with many hand written posters so you can't see in. They took my $ 200, didn't deliver any propane, and are impossible to contact. AVOID doing any business with them. I switched to Hones Propane, big difference. Addendum: After stopping the Amerigas propane truck drivers 3 times and telling them I wanted my propane or my rented tank removed. They finally came and removed my tank. Then they billed me, gave me credit for the $ 200, but charged me $ 215 for removing their tank. So I ended up paying an additional $15. Just their way of saying Frick You, we don't care about our customers.
Mar 14th, 2021

Automated phone service is garbage. Expect a 15 min wait for a 2 min call.
Feb 18th, 2021