Edible Arrangements

I ordered an arrangement over the phone today with a couple of hours of anticipation. The lady who finally answered the phone said it would be ready by 12:30. I showed up at the location and it was closed. It almost looked vacant. I kept calling and calling and nobody answered. This put me in such an inconvenience. I should have read the reviews before even thinking this is a real business.
Aug 26th, 2020

literally the worst customer service. didn’t even tell me the draper location is closed until I called the day before picking up my order and they had LOST MY ORDER or just deleted it. waited on hold for 25 minutes just for them to hang up on me. finally got my arrangement down in Provo and they didn’t have it ready so quickly made it- pretty sloppy. would rate 0 stars if I could.
Aug 22nd, 2020

Jul 31st, 2020

I ordered for same day delivery but never received my delivery. I called the store the next day and they informed me my order was sent to another store and it would be delivered that day. It wasn't. I've tried to call and end up on hold 30+ minutes. No call back and no refund. Horrible service. I will never use this company again.
Apr 25th, 2020

if i could give zero stars i would. so upset. this is supposed to be a popular nationwide business. my boyfriend ordered for my family a surprise, hes halfway cross the country so i offered to pick it up so he could save on delivery fees. it said our pickup time was at 6 pm and the store closes at 7 so i leave work early (which is very hard for me to do) and i get there on time and no one is there! its closed! apparently it closes at 4 now and no one answers. the surprise had to be ruined so my parents could pick it up tomorrow when they open because i cant leave work early again. as soon as they open tomorrow im calling and expecting a full refund. very disappointed.
Apr 24th, 2020