Kroger Houston Division

Did some online shopping. And didn't receive all my things. Call and talked to Cindy the lead from w. Gray in Houston and she said she'll transfer me to someone who can help. She hung up the phone
Apr 4th, 2024

Kroger has no respect for it's customers or employees/ associates! They've lost the eye of the tiger persay! They only care about the corporate bigwigs getting their bonuses. Even the medium/smaller management aren't getting bonuses! Their employees/ associates are the ones actually running the stores and for doing so. Quit paying people to tell you how to run your stores...let your store managers do it, they know their stores their shoppers, NOT YOU, YOU'VE NEVER EVEN RAN A STORE BEFORE, YOU'VE ONLY WALKED THROUGH ONE (woohoo). JMHO
Apr 4th, 2024

Kroger has been failing me in so many ways. My Kroger account was hacked from another state. Each card on file had been run with fraudulently charges. I was informed itd be best to start a new account. Catch is I would loose all my points and boost member in doing so. Why should I have to suffer more inconveniences due to Krogers site being unsecured? Poor assistance with trying to transfer to a new secure account. Broken promises of call-backs from online fraud department. Reps rush off the phone with little to no solutions and one rep hung up on me twice. Im told theyre get back with me, but at an unknown time frame. Meanwhile I cant feel confident in using the membership Ive paid for since I dont trust loading new card information to the same account. Doesnt even seem like the reps care. Ill use the time Im suppose to wait on a response to seek other grocery delivery service options because its clear my business is not being valued at Kroger.
Mar 25th, 2024

Called there to get info about my W2. I retired 2-23. The lady that I talked to sent me the link to down load the info for my W2. She was great.
Mar 9th, 2024

Feb 13th, 2024