Cintas Uniform Services

This is the worst uniform company in the business. I have been fighting with them for over a year. For the last three weeks I have not had a single uniform delivered! Look elsewhere for your uniforms!!!
Feb 18th, 2022

To any small or major business thinking about signing up with Cintas please read this. THIS COMPANY LOVES TO SUE SMALL BUSINESSES There are plenty of reviews from other small business like ours where they say they are getting letters from their lawyers for "breaking contract" when in reality, they are not doing what we are paying them for. Horrible company to work with. we used them for 5 months and they never replaced the toilet paper, nor did they replace the air freshener. The work uniforms they provided were not useable as they had made our logos super tiny and very poorly stitched on. We called and asked every time someone was here to have them replaced with better ones and they kept telling us that they would change them and replace them. It took the 4 months to finally pick up the shirts. During that whole time they were charging us for pressing, replacing, and providing new work uniforms which again, never happened because they were left here unworn. Every week they would come, we would tell the driver about the shirts, and they would say to call their boss and leave without changing the air freshener or restocking the toilet paper. The boss eventually had to come out to pick them up after months of calling. They then proceeded to call and plead with us to stay with them a week later because I told them I didn't want their service because they were not replacing the air freshener, not changing the toilet paper, and not doing anything with the uniforms to which they just replied. "Well if you do not want to use our services. I guess we will have to do things the hard way." DO NOT DO NOT DO NOT sign up for anything they have to offer you. They will not perform any of the service that you are paying for, and will send you a bill every month for services they did not provide.
Nov 27th, 2021

I worked at Morgan's Wonderland. When I started working at Morgan's Wonderland I received uniforms from Cintas, I was short 3 shirts. After working at Morgan's Wonderland, I turned in all uniforms back to Cintas and now there telling me that I'm short 3 shirts. Since I never received the 3 shirts that they owed me in the first place. They need to go back and do some homework to see how many shirts were issued to me in the first place. I wouldn't do business with them again.
Nov 18th, 2021

Nov 1st, 2021

Horribly service and they get you stuck in an endless contract for every little change. They charge us $117 for paper towels they never deliver and refuse to let us close the account without threatening a lawsuit. Best way we have found to get a response from them is to file a BBB complaint. Once we did that they lowered their monthly fee to a more reasonable amount, but would still not allow us to close our account after being their customer for over 5 years simply because we no longer need them. Although it's better after submitting the BBB complaint, it is certainly not resolved.
Oct 7th, 2021