San Antonio Wheelchair Transportation

Transaction less than two minutes. Helpful courteous employees.
Jan 9th, 2022

I definitely believe these raving reviews were written by the staff and owner of this store.... This is the worst service I have ever received from a franchise company associated with a huge company like UPS. The store and manager are extremely unresponsive, the Manager is never around and does not return calls. We got a mail box from their location in September 2021 and we were very specific that we were moving out of state and needed all our mails forwarded which we were promised will happen and we did not doubt this assurance because of the UPS logo and name which really does not mean anything anymore to me. We were out of the country November 27th 2021 through January 3rd 2022 and called several times to have the mail forwarded to our Florida address and were assured it would be done. 2 Weeks we went back and forth with the store as they claimed only the Manage could provide this approval and the so called Manager never had the decency to return calls. We incurred roaming fees just to speak with the store which sometimes was for over 25 minutes. We finally made it back and some guy apologized and promised to take care of this situation, still it never happened. The mail being waited on was extremely important and they finally told u that we needed to make a payment for the transfer of the mail which was not an issue, payment was made and we were promised the mail will arrive on Friday 1/7/2022, we requested a tracking number and they promised to send the tracking number via email. Today is Friday 1/7/2022, no tracking number was ever sent and the mail is still sitting in the store in San Antonio after payment was effected and received. Out of frustration I have reached out to UPS corporate and no luck there either If you are reading this , please stay away from this store #6552, UPS might also want to look into the operations as it has given me a very bad taste and i will rave about Fed Kinkos and let everyone and anyone i know know that this is a very disorganized, unprofessional and disgraceful image of UPS. The rating of one star is only being awarded because i cannot post this review without a star, left to me if there was a minus rating this store will definitely fit the profile.
Jan 5th, 2022

Omg. I mailed my uncle a Thermal Shirt today and the store said," my card was declined". I had to go to Navy Federal ATM to get cash because their computer system is still on Christmas Break or scheduling New Years dranks🤣🤣🤣
Jan 1st, 2022

They don't actually have a notary at this location apparently.
Dec 31st, 2021

Workers are very nice and always ready to help you.
Dec 21st, 2021