Ashvini Reddy, MD

I would never use Athena Eye Institute again. They're super expensive and the staff seemed confused!!! I had a worrisome experience. I was never asked if I had contacts in and when it came to the "puff of air" test I actually had to ask the staff if I needed to take out my contacts. She was about to use the machine on me without asking at all. I don't know if that can cause damage to my eye, but in my opinion it is scary that I had to be the one to ask since the test was about to start. In addition, there was no sink in the room and I wasn't offered any way to wash my hands. I had to take my contacts out and put them back in with dirty hands. It was very UNPROFESSIONAL! Also, if you pay online they charge you a 3.5% fee to the payment so you pay more. I've never seen a doctor's office do this, just the utility company. I will be using a provider with better staff for future appointments.
Jan 6th, 2024

Very professional and polite explained everything in detail definitely recommend any that eye examinations to try these guys
Apr 21st, 2023

The receptionist was unresponsive, then told me to wait on the line and then proceeded to hang up on me and not pick up when I call back.
Apr 6th, 2023

Smelly room, 1st tech was coughing constantly, didn't wipe hands or tools, took eye pressure reading and would not give me the values, says I should ask Dr, second tech didn't wipe machine either, had to ask. Diluted both eyes and didn't give out eye protectors and just sent patients their way.
Mar 7th, 2023

I was charged my in network co pay of $25.00 When I initially arrived. Then after exam I was told as I was checking out I owed 136.63 in case my insurance didnt pay everything!! I was flabbergasted at this comment. I explain know you charge my insurance, and if theres anything that i owe then my insurance will charge me. She said yeah we used to do that, but that didnt work for us so now were charging the patient. The truth is, its against the law to balance bill patients anymore once you accept a co-pay. I called several times to try to get information exactly what I was being charged for and to speak with the doctor, but Ive not received a call back. This is an absolute shame . So patient beware!! I intend on filing a grievance with Medicare and ask if this is actually Legal. Follow up In all fairness and after much concern and calling Doctor called me and explained it was a mistake on their part and promised to refund my $136.63 . While appreciated I decided to cancel any further appointments.
Sep 20th, 2023