Centsable Cooling & Heating

Dennis Chernov _{on Google}

May 27th, 2016

Their messages says: "we will call you within 4 hors to set an appointment" 3 days after i called them, 1 day after that they called back to set an appointment for Friday- 5 days after work order was received. Nobody showed up or called on Fiday, i had to track them down just to reschedule and have the same thing happen again
What a waste !

Chaz Gallagher _{on Google}

Apr 9th, 2016

Slow to respond, customer service is hit and miss. I had to use them bc of home warranty and it took forever plus many many phone calls to keep reminding them.

Karl George _{on Google}

Mar 28th, 2016

An amazing company, gave the first available appointment and were extremely kind. Fantastic customer sevices from technicians and phone operators!

Julie Pettegrew _{on Google}

Sep 14th, 2016

Zero communication. Left two messages never to receive a phone call back. My landlady has heard nothing. It's crappy when it's constantly 83-85 inside the house. I talked to my Lanlady and she said she hasn't heard anything at all she even thought after they came or it was fixed! She said they were waiting on warrant company and they couldn't tell her that till I asked Ana she tracked warrant company or someone down ?? Other then the tech that came out I have spoken to not one person in this company and I always get a message. No one EVER answers. I am a sole proprietor I understand not having a receptionist and such but I ALWAYS call people back. It's part of running a business. It's been two weeks as of today and no info back. The tech came
Out and that was it. Some feedback would be great that's all I'm saying. When my landlady and I are clueless. That's not a good thing. 😒

Paul Esq _{on Google}

May 30th, 2016

I got tech Chris to come out and fix my heater. The blower motor was burned out. Chris quickly confirmed my diagnosis and ordered a new blower motor. Just remember when you use a home warranty, you deal with three people. The home warrenty, the contractor, and the home owner. The process takes a little longer. If the contractor orders a part the contractor has to get approval from the home warrenty before the contractor can order and install the part. After a two wait on the home warrenty part, Chris came and installed the motor in no time and did a professional job. Chris also assisted with some other minor questions I had. The service fee was collected via Mastercard. I was never asked to pay cash. I guess I got lucky with Chris. I was scared after reading all the previous reviews.