Courtyard by Marriott San Antonio Riverwalk

Good place to stay in San Antonio Rooms : 5/5 | Service : 5/5 | Location : 5/5 More
Mar 27th, 2023

Great experience but the room was very messy.. found pills from a previous customer on the floor.. otherwise it's right off of the river and within walking distance of the shops and malls.
Mar 23rd, 2023

Big ol meh. Small room, no fridge (but they brought one the second day), gross view (but probably the only one like it), could hear people talking at normal volume from the room next door, expensive valet parking scratched vehicle and got two chips in the windshield.
Mar 21st, 2023

Mar 19th, 2023

Absolutely the rudest people ever, booked through a third party and was only showing I only had one room booked when I booked 2. The third party site said to contact hotel for any questions on the rooms. The ladies I talked to were both absolutely the rudest, neither one wanted to help what so ever. The first was of no help what so ever so I requested to speak to someone else who I assume was probably some sort of manager, after the wait of getting them on the phone waiting on the first one to run us down stating we were the rude ones when in fact it was her, the other one was just as rude so I talked to them just as the lazy women were talking to us. If you cant do your job I suggest you find one you rude, lazy people can do. I instantly canceled the booking and booked through the Hilton Palacio deal rio, so much friendlier staff and go above and beyond there. I highly recommend if you are considering this hotel DONT!!!
Mar 19th, 2023