Bank of America

Bank of America

Hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed

Chamber Rating

Verified Member
3
4
2
2
20
Read Our 31 Reviews

Chamber Rating

Verified Member
3
4
2
2
20
  • Adam Wolf

    In future you will see how manager not professionally! She didnt help us, but closer bank off America manager helped, 1 star for manager
    Mar 27th, 2024

  • Marta Rodriguez Escamilla

    I'm going to buy a pair of glasses from the cashiers. They didn't want to cash my check because according to them the data didn't look good because my ID is very old. I was waiting for my turn for a long time for nothing, really, how disastrous they are. Look, why is it so bad opinions
    Mar 22nd, 2024

  • Gloria

    Worst service at FM 78 location very un efficient service. Took me an hour to make a deposit with a teller when I only had a customer in front of me.
    May 31st, 2023

  • Rebecca N

    Slowest bank ever waiting over 20 mins still 2 people chilling in back another in office and slow as heck boy only one working don't come here unless u have at least an hour to wait.. second time at this location have 2 people walking around to help people just not with the long line forming and single cashier working. Go to walzem location they are so much faster if I could do negative stars I would.. had to give them some more stars with changes they have made they are getting better
    Mar 9th, 2023

  • Ariposa Beauty

    The small amount of times I've gone into the lobby I have been treated less than nice. Also, their tap pay on their arms hardly ever work. I need a new card and it is Sunday so they're closed. This is the closest atm to my house and I can't use tap pay to gain access to my account because their machines are so inconsistent.
    Feb 20th, 2023

Read Our 31 Reviews

About
Bank of America

Bank of America financial center is located at 7018 FM 78 San Antonio, TX 78244. Our branch conveniently offers drive-thru ATM services.

Contact Info

Products

  • Savings Accounts
  • Auto Loans
  • Home Mortgage
  • Home Equity Lines of Credit
  • Online Investing
  • Business Checking Accounts
  • Business Credit Cards
  • Checking Accounts
  • Credit Cards
  • Online Banking
  • Mobile Banking

ATM Services

  • Drive-thru ATM
  • Walk-up ATM
  • Cardless ATM
  • ATM accepts deposits and credit card payments
  • ATM located inside

Financial Center Services

  • Glass barrier at Customer Service desk
  • Accepts appointments
  • Commercial Deposits Accepted
  • Night Deposit Accepted
  • Change Orders
  • Cash Non Customer Checks
  • ATM Services Available

ATM Languages

  • English
  • Spanish
  • Chinese
  • Korean
  • French
  • Russian
  • Portuguese

Hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed

Ratings and Reviews
Bank of America

Overall Rating

Overall Rating
( 31 Reviews )
3
4
2
2
20
Write a Review

Adam Wolf on Google

image In future you will see how manager not professionally! She didnt help us, but closer bank off America manager helped, 1 star for manager


Marta Rodriguez Escamilla on Google

image I'm going to buy a pair of glasses from the cashiers. They didn't want to cash my check because according to them the data didn't look good because my ID is very old. I was waiting for my turn for a long time for nothing, really, how disastrous they are. Look, why is it so bad opinions


Gloria on Google

image Worst service at FM 78 location very un efficient service. Took me an hour to make a deposit with a teller when I only had a customer in front of me.

Business Response on Google May 24th, 2023
Hello Gloria. We apologize for any inconvenience. We constantly evaluate our retail network to meet evolving customer demand and may add or consolidate financial centers and/or services. Please visit https://t.co/41WYUmHvxx for updated information regarding your local financial center. Additionally, you can complete transactions via Online Banking or the ATM. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^cindy

Rebecca N on Google

image Slowest bank ever waiting over 20 mins still 2 people chilling in back another in office and slow as heck boy only one working don't come here unless u have at least an hour to wait.. second time at this location have 2 people walking around to help people just not with the long line forming and single cashier working. Go to walzem location they are so much faster if I could do negative stars I would.. had to give them some more stars with changes they have made they are getting better

Business Response on Google Jun 12th, 2022
Hi Rebecca. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^jazmin

Ariposa Beauty on Google

image The small amount of times I've gone into the lobby I have been treated less than nice. Also, their tap pay on their arms hardly ever work. I need a new card and it is Sunday so they're closed. This is the closest atm to my house and I can't use tap pay to gain access to my account because their machines are so inconsistent.

Business Response on Google Aug 1st, 2022
Hello. We'd like to know more. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^mark

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Overall Rating

Overall Rating
( 31 Reviews )
3
4
2
2
20

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