Hours
Chamber Rating
-
Amado Mesta
Great service.
Jun 29th, 2023 -
Samira Dabbaghmanesh
One of the most horrendous awful banks and branches one can ever experience, never answering calls, worst customer service. We literally closed all our accounts at this branch and Bank of America in general.
Jun 6th, 2023 -
Rosemary Acua
(Translated by Google) Excellent service (Original) Excelente Servicio
May 27th, 2023 -
Richard Davis
It's mid. Nothing special, kinda old layout, sometime empty others overwhelmed. The atms are okay. They are a bit slow and their very picky with cash deposits spitting out the money it can't read. Kinda crazy.
Mar 31st, 2023 -
Rosario Yanez
I have been a customer for over 25 years, I went to make a deposit, and the atm machine did not give me a receipt. I went inside and spoke to a manager and said not to worry and check my account the following day. The following nothing showed posted and was given a number to make a claim. First person who took my information to make a claim never submitted my information correctly, I was told by another agent, yesterday I received a letter stating that my claim was resolved and that my money was not found on the day they audited the atm machine. I asked for supporting documents and videos and a more detailed explanation with facts on how they came with that decision. Of course, their answer for video footage they need a subpoena. I have never felt so frustrated Somebody has $2380 extra in their pockets. ***update I filed a complaint with the OCC office of the comptroller of the currency. The OCC got in contact with the bank. Within a week, I had a resolution specialist from the bank calling me. In less than 1 month, my issue was resolved . My money was found, and I believe no one had actually inspected the atm machine properly.
Apr 22nd, 2023
Contact Info
- (210) 491-3660
- (210) 496-4237
- Website
Products
- Savings Accounts
- Auto Loans
- Home Mortgage
- Home Equity Lines of Credit
- Online Investing
- Business Checking Accounts
- Business Credit Cards
- Checking Accounts
- Credit Cards
- Online Banking
- Mobile Banking
ATM Services
- Drive-thru ATM
- Walk-up ATM
- Cardless ATM
- ATM accepts deposits and credit card payments
- ATM located inside
Financial Center Services
- Accepts appointments
- Financial Solutions Advisor
- Home Loans Specialist
- Centralized Small Business Banker
- Notary
- Commercial Deposits Accepted
- Night Deposit Accepted
- Change Orders
- Cash Non Customer Checks
- ATM Services Available
ATM Languages
- English
- Spanish
- Chinese
- Korean
- French
- Russian
- Portuguese
Hours
Related Categories
Ratings and Reviews
Bank of America
Overall Rating
Overall Rating
( 51 Reviews )Amado Mesta on Google
Great service.
Samira Dabbaghmanesh on Google
One of the most horrendous awful banks and branches one can ever experience, never answering calls, worst customer service. We literally closed all our accounts at this branch and Bank of America in general.
Rosemary Acua on Google
(Translated by Google) Excellent service
(Original)
Excelente Servicio
Richard Davis on Google
It's mid. Nothing special, kinda old layout, sometime empty others overwhelmed. The atms are okay. They are a bit slow and their very picky with cash deposits spitting out the money it can't read. Kinda crazy.
Rosario Yanez on Google
I have been a customer for over 25 years, I went to make a deposit, and the atm machine did not give me a receipt. I went inside and spoke to a manager and said not to worry and check my account the following day. The following nothing showed posted and was given a number to make a claim. First person who took my information to make a claim never submitted my information correctly, I was told by another agent, yesterday I received a letter stating that my claim was resolved and that my money was not found on the day they audited the atm machine. I asked for supporting documents and videos and a more detailed explanation with facts on how they came with that decision. Of course, their answer for video footage they need a subpoena. I have never felt so frustrated Somebody has $2380 extra in their pockets.
***update
I filed a complaint with the OCC office of the comptroller of the currency. The OCC got in contact with the bank. Within a week, I had a resolution specialist from the bank calling me. In less than 1 month, my issue was resolved . My money was found, and I believe no one had actually inspected the atm machine properly.