Chase Bank

There is always something wrong with their ATM machine, no one answers the phones, they are closed most of the time! They are officially going out of business. They dont care about the customer so why would a customer care about them. Save yourself time and energy and give your business to another bank.
Jan 28th, 2024

Dec 29th, 2023

Came to the branch to open up an account, they told me the guy to help me, Jose was busy until about 4 and to come back then. Drove home, drove back at 4, and when I show up they say they cant help me. Poor customer service.
Dec 16th, 2023

Came to open an account, the website says 2 ids, I had DL and SSN, But they still insisted that I need to bring my passport as Im in a LEGAL immigrant , this is my 13th year in this country. Usually every LEGAL immigrant gets DL and SSN using home country passport as US want us to use documents from hear. if banks dont accept their own countries original documentation. I believe you have a serious problem in your SYSTEM( who ever defined these rules dont have any commonsense!!!!).Since past 10+ years I was contributing to this Land of Opportunities economy and I still see this type of ridiculous process. Also, whats the point of giving appointments if you dont honer them!!
Dec 14th, 2023

Sep 24th, 2023