Insurance of DFW

Dear Sekousala,I hope this message finds you well. We recently came across your 1-star review, and we sincerely apologize for any confusion or inconvenience you may have experienced. It appears there might be some misunderstanding, as we have no record of your name or any interaction with our agency in our system.At Insurance of DFW, we take customer feedback seriously, and we are committed to addressing any concerns promptly. To better assist you and resolve this matter, could you please provide more details about your experience or the name under which the quote or policy might have been requested? This information will allow us to investigate further and take the necessary steps to improve our service.Customer satisfaction is our top priority, and we value every opportunity to address concerns and enhance our customer experience. We appreciate your feedback and would like to ensure that your experience with our agency aligns with the high standards we set for ourselves.Please feel free to reach out to us directly at 469-200-0914 or reply to this message with additional details. We are here to assist you and resolve any issues you may have encountered.Thank you for bringing this to our attention, and we look forward to the opportunity to address your concerns.Sincerely,David Gomez