Sisters & Kids Hair Braiding

I really like how Armelle does my braids and cornrows. She is professional and completes mt braids exactly the way I want them in a timely manner. Great service!!!!
Sep 11th, 2021

Ladies were very sweet and patient with my 7 year old. They worked fast and the quality was great. My daughter loves her hair.
Sep 4th, 2021

DO NOT COME HERE. Armel (the husband of the braider Armelle) is aggressive and abusive to customers. He comments on reviews that they are part of the competition so he and his braiders do not have to fix their mistakes. I asked the individual here to braid my hair and the picture I provided WAS NOT the service I received. I had to leave and told the braider this was not what I asked for. She was apologetic and stated she would fix it but then quickly changed her tone when I came back to get the hair fixed. She became aggressive and confrontational as I attempted discussing with her the items wrong with my hair (ends cut badly, hair discolored, wrong length). She then decided to call her husband informing him that I was causing trouble for bringing up these items. He called trying to be verbally abusive which thankfully my husband handled. He hung up on my husband just to be abusive to me through text message. They never fixed their mistake or took responsibility. Needless to say don't come here you won't be happy. Response to owner: First be careful when you call people liars. Second I was never satisfied with my hair which I informed your "enslaved" (interesting choice of words) braider as I also told her that she was well over the time allotted to braid my hair. Out of goodwill I paid her and she stated she would fix my hair. Police reports are public record feel free to look it up. When Plano PD came out, they informed the owner they couldn't deny service since I already paid. The braider stated she would not give a refund but would redo the back of my hair although she refused to give me an appointment time. They close at 7pm but she kept indicating that she could not give me an appointment after 2pm. After the police officer talked with her I finally got an appointment although I'm sure there will be additional problems on that date. Service: Braids
Aug 31st, 2021

I had three great experiences getting my braids done with these very talented ladies. I have a lot of hair and thick down to my back and still they were able to team up and work their magic! When I left the salon within minutes the compliments were amazing and continued for the 3 months I had them in. I cannot say enough good things, they are friendly, talented, timely and worth their asking price as they gave me better results than I expected. Now, I’m on my way to get my braids done once again to start the academic year! Here I come ladies, make me beautiful as you always do! Thanks Services: Braids, Box braids
Aug 27th, 2021

I went to this place with my wife after her hair was previously braided incorrectly. When we went in for a 4:00 appt. We were informed that there wasn't enough time to fix my wife's hair since the primary braider had to go pick up her children. They claimed to only be able to work on the back. And that the rest was essentially, "tough luck" for my wife. Once I began recording the interaction, the primary braider called her husband who then called my wife and said he was the manager. Although he was not in the salon on the previous 2 trips my wife had taken. It is worth noting that her first trip was great. It was the 2nd trip and subsequent revisit to fix the 2nd trip that caused the real issue. The Husband/Manager, began to yell at my wife on the phone while she attempted to explain to him what was going on. This is where I step in and finish the remaining dialogue with the Husband/Manager. He has decided now that they will not fix my wife's hair. By the end of this ordeal, the Plano PD came out twice to the location to assist and we were finally given an appointment to at least fix the back portion of my wife's head. They also have cameras in this location that either do not work or they are not willing to use them. There are at least 5 of them and they refused to pull the video of the incident even to show the officers. Either way, I have never had to get local PD involved in a business interaction, but I am glad they showed up and confirmed that we were not criminal trespassing as it was stated when they were called out. My suggestion. Stay far away from this place. Service: Hairstyling
Aug 23rd, 2021