Simply Self Storage

Amber is great thank you
Mar 16th, 2024

Amber is very helpful and she is great at her job I would recommend this location to anyone looking for their needs!
Mar 13th, 2024

Public storage staff is awesome especially Amber. Great customer service!
Mar 12th, 2024

Mar 2nd, 2024

Make sure if you schedule a reservation, schedule it last minute, and not in advance. Otherwise, this company will call you EVERY. SINGLE. DAY. even AFTER you've asked them to stop calling because you're feeling harassed. They'll tell you they are only doing what they're told, but I used to manage a storage facility. If my customer asked us something, we respected their wish. This location didn't care. So I could imagine the care I would've received after moving in, so I canceled my reservation. They need to rethink their customer service. No one likes to be hounded. ***UPDATE*** The manager Justis called to inquire about what happened. Because he seemed empathetic on the phone, I did attempt to go to their other facility. However, they were unable to accommodate me. I was asked if I would be willing to update my review, so I'm moving it to a 3 (1 star because the manager seemed genuine and 1 star because he did try to accommodate me at another facility). I will not go higher, though, nor edit my original review. Should this act of nagging/harassment continue, corporate needs to see the trend.
Mar 22nd, 2024