Justin Meadows - State Farm Insurance Agent

Very professional and cares about his clients as well as his staff and it shows! I work with a lot of insurance companies for work and I can say Justin and his team go above and beyond for their clients.
Feb 8th, 2024

Always been treated fairly with good responsiveness. See no reason to change. Dr. Johnnie Rosenauer
Jan 2nd, 2024

Great services and friendly people.
Dec 28th, 2023

Justin and the rest of the team at State Farm have been fantastic! Justin has been handling my auto, business and personal policies for several years and they have never let me down. When my vehicle was hit his team quickly and diligently helped me navigate through the claims process. As a small business owner I have some specific insurance needs and justin and his office offer great support when it comes to managing my insurance needs and answering any questions.
Oct 7th, 2023

I had the absolute worst experience with this agency. First, my auto/renters policy went up immensely bc Texas got a rate increase I removed a vehicle and lost my multi car discount-which is fine. I called them and it was supposed to be $175m after 2 months of $190. The very next month I got a letter that it was going to be $266/m. I spoke to them again and asked for my policy to be taken off automatic draft. I called later that day and canceled bc I found a policy paying one hundred dollars less a month. The following week, $266 was taken out of my account. I called again and was told there was miscommunication between the agents and billing and I should expect a refund. I called a few more times and was told the same thing. 2 weeks went by and the money was still not in my account. I opened some mail from SF and saw a check for $8.62. So I called again. They said it was supposed to be $144 and that I canceled in the middle of my policy. Never in my life have I paid for a policy while in the middle of a billing period. In the past, if I cancelled a policy, I would get a refund of money paid. I asked them to send me my statements. Every payment for every billing period. I have yet to receive that statement. Im my opinion, there was no miscommunication except to me. Not one time that we were on the phone, was I told what my refund would be or that I would be receiving a check. As far as Im concerned, I am still owed $122. This is a bad business practice. I believe the agents intentionally kept my auto draft going after my policy was canceled bc they knew they would not be refunding the full amount. I should have been notified what the situation was, instead I was told how their insurance went up too. Im just grateful I was able to find a reasonable price for a new policy. Im disappointed in the State Farm brand. From what Ive been told, there are MANY people with horror stories about their recent experiences with State Farm.
Nov 2nd, 2023