Fenton Hyundai

Terri Mayo _{on Google}

Aug 25th, 2020

The 5 stars are being given to the Service Department employees who have improved way beyond last year's group, which I appreciated. They were very thorough and quick. Check out was a breeze and the young lady who checked me out was super friendly, helpful and happy. My car also looked and drove amazing afterwards!
A comment on the waiting room - perhaps you are in the process of remodeling, but I did not see signs to say "sorry for our mess" so I am guessing that you have been focusing on getting the Service Department running well (which you have). Please take a good look at your waiting room, because I didn't even want to sit down. The fabric on the chairs needs to be cleaned; vent covers are needed on the open holes in the lower parts of the walls; a fresh coat of paint would be great, especially to help cover up where the desk used to be against the outside wall. Also, one or two of the windows need fixing. There's more, but you get my concern. I know it takes time to overhaul things and I do recognize the huge improvements in the Service department employees work product and attitudes, which is the very reason I came back. I'm sure you will get it all done because you value your customers.

Rodney Powell _{on Google}

Aug 1st, 2020

A defunct dealership with very slow service department. No personnel in sales...and service just providing basic services.

Larry Settles _{on Google}

Jul 9th, 2020

They are going out of business. They had second rate staff. Go to another dealership. Perhaps, reconsider even making a Hyundai/Kia purchase.