Women's Clinic of the Rio Grande Valley

Andrea Martinez _{on Google}

Mar 4th, 2024

Terrible service and terrible customer service, the nurses were very rude and did not solve anything for me.

Brenda D _{on Google}

Feb 6th, 2024

Like someone already mentioned Dr otters shows no interest in you and doesnt care about your feelings. He just goes in and says ok baby is okay and thats it doesnt really say much no interest in how you feel. I tried changing drs but I was 7 months now and other drs had appointments but till 2 or 3 months later.
I told the front desk girls I wanted tubal ligation and the ladies just said yes dr ottero does that but never did they mention that I had to let the dr know months in advance so I told the np when I was 8 months and she just wrote it down.
When I was giving birth I told dr ottero I wanted to get my tubes tied and he turned and looked at me with a face and said NO YOU CANT GET IT ITS ILLEGAL INTEXAS that I had to have mentioned it to him months b4 giving birth. So here I am back to work but on hormones since I have no rights over my body.

Cindy Duron _{on Google}

Feb 1st, 2024

The only good thing is that they can accept you as a walking, yet the service in all aspects is not good at all. The receptionist can be rude, not all of them though. Management needs to train them to be more professional and respectful. Now the doctors are kind and compassionate, but they also need to learn to be accurate. I lost my baby , but before that they just told me. I think this is not going to work and not advise or recommendations given to you of want to do or expect. After my miscarriage I call the clinic asking if I need to go sooner or not go anymore and they told me that it was recommended to go just to see that everything when back to normal. Yet the day after the appointment I got there as a walking in because the day before I couldnt attend in time, and they had told that I could go as as walk in that same they or the day after but as soon I was there they say that they couldnt take me in, and that an appointment wasnt necessary anyway more. When before they had told that I was recommended to see, as I mentioned before.
They are just not communicating with each other properly and the patients are not being well treated or informed.
So definitely I would not recommend this place to anyone.

Saul Casas _{on Google}

Jan 6th, 2024

Not Saul, but his wife. I wanted a male doctor for several reasons. Turns out Dr. Otero was not what I expected. Showed little to no interest in my pregnancy. I needed a c-section and I was extremely nervous about that. Not once before or after my surgery did he acknowledge me. After being hospitalized for 3 days, I still never got a visit from him. The NP at the clinic was judgmental and I refuse to see her again. As for the office staffawful! Very rude and even give you bad looks. I regret not changing to another doctor when I had the chance. I highly recommend you do NOT come here!