Cross Medical

The updated address is 1012a South John Reddit, Lufkin, Texas 75904. Cross Medical in Lufkin has all of the medical equipment you need for home comfort and oxygen! Beds, wheelchairs, rollators, and more plus tanks and concentrators.
Jan 14th, 2023

Worst customer service I have ever experienced. "You need a prescription for a report." Later, "You don't need a prescription for a report. We'll have a representative contact you to help set up for reports." Never happened.
Oct 21st, 2022

Delivered subpar medical equipment. Took three weeks to complete.
Jul 7th, 2022

This company should not even be in business. We have gotten the run around with them blaming our Insurance company for the delay. Of course we are in contact with our insurance as well. Crazily enough when we switched to a different company we got approved and set up within 24 hours. They keep talking about their Marshall office which doesn't even exist anymore as they moved to Longview. They do not return phone calls and they rarely answer the phone. When you are lucky enough to get a person on the line they are rude and unhelpful and all they do is blame someone else. This used to be a great company, I don't know what happened to them but they will not get our business.
May 16th, 2022

Aug 21st, 2021