Texas Tech Physicians Eye Clinic

Even with appointments it takes all day.
Jun 20th, 2023

The is the worst experience I have ever had. The support staff was very rude and demeaning. They also charged me incorrectly, even after I was told they take my insurance I would never go back there and I would advise anyone thinking about going there to consider other eye clinic. I have have tried to talk to the management at the clinic to let them know my concerns and no one would return my calls. And I would give zero stars to this clinic if I could.
May 22nd, 2023

As stated by someone earlier, Staff was respectful but Dr McCartney had me sitting in a waiting room for almost 2 hrs and I couldnt even see the doctor as I had another appointment, so had to cancel and leave. I came from out of town to NOT see the doctor. Even asked me to arrive early. How disrespectful to patients. Do NOT recommend.
Apr 30th, 2023

Dr potter is good, but they always take like 5 hours to see my mom i will not recommend this place at all
Apr 29th, 2023

Staff was respectful Dr McCarthy was not and had my wife sitting in a waiting room for 2 hrs walks in says 3 words and leaves. Scheduled apt at 8 now 1130 barely leaving. This was just a PRE OP!!! We were told by 2 nurses that it wasn't even busy. I understand things can drag but every other Dr we have seen at the same facility was respectful informative and prompt. Dr McCarthy was not. Made my wife feel belittled and Disrespected
Apr 27th, 2023