Accent Tile & Stone

Many thanks to Hector and Ray of Accent Tile & Stone for their superb service and help with my master bath countertops. They had the quartz I wanted and made my countertops as soon as my quartz arrived. When my project hit a wall, Hector had recommendations for subcontractors and other advice that got our remodel moving again. They even fabricated a pedestal for my tub faucet out of the leftover quartz. Great people, great company!
Feb 10th, 2022

I asked them to come out and give an estimate for a few things: redoing our backsplash, replacing our countertop, installing some floor tile, and doing an extremely small amount of tile-rework for our shower. They gave the estimate but forgot to include the shower portion. I asked about it and they said they would throw it in for free since we were doing so much other work with them. The first crew they sent out did a HORRIBLE job. They literally destroyed our house. It was to the point I ended up having to repaint the walls of multiple rooms because of the mess they left. When I told Accent Tile about this, they sent out a new crew. This new crew was only slightly better. When they got to the shower portion, the crew ripped out the water-proofed wall behind the tile and didn't replace the waterproofing. The tiles they hung up weren't cut straight and the grout wasn't even close to the same color of grout in the rest of the shower. When I brought it up to Accent Tile, they essentially accused me of trying to take advantage of them and reminded me that they didn't charge me for that portion....I didn't ask for that work to be done for free, they offered. If given the option of paying and have it done right or get it for free and have horrible quality, I would have gladly paid for it. I ended up having to pay someone else $1,000 to come out, fix their mistake and do it right.
Apr 8th, 2023

Mar 17th, 2021

Great knowledgeable business! They carry all the tile products I need and have great prices!
Mar 3rd, 2021

Service: Install flooring
Feb 16th, 2021