Monarch Dental

Changed my mind about this office after last few visits and following in my new review: Tracey Robinson is an excellent hygienist who does a thorough job and Dr. Randy Richardson is an experienced dentist who never recommends any unnecessary procedures. I would highly recommend them! Also, updated the stars from 2 to 5. This particular visit was well below par. The appointment was initially set for 10:40 am several months earlier. Around 30 minutes before the appointment I got a call that 3 patients were scheduled at that exact same time and so my appointment was changed to 12:30 pm. Then the dental cleaning was generally unsatisfactory with the "highlight" being the hygienist spraying my face with water several times and joking "No charge for the free shower!" So I will most likely looking to go to a different dental office for my next visit.
Apr 5th, 2024

Apr 4th, 2024

Horrible experience! Would never recommend anyone to the Lewisville office. Disgusting and dirty, old and out of date equipment, and had an odd smell in the office. It was a complete waste of my time and time I took off from work. They didnt even do my cleaning that Im sure they still billed my insurance for because the hygienist had already left for the day Isnt this the whole reason Im here!! I never write reviews about places because I understand things happen, but this was just an odd experience from the minute I arrived to the minute I left.
Feb 27th, 2024

The staff is absolutely amazing
Feb 5th, 2024

Jan 23rd, 2024