Verizon Wireless

Stopped by this location on a saturday to run in and purchase a power cord to charge my dying phone. Shouldve been in/out less then 5minutes. Instead the clerk stopped me at the door to ask if I had a mask. I politly said I couldnt wear one due to medical issues. He said he couldnt help. I replied with I'm just trying to buy a cord and leave. There was no other customers in the store and I said Im not trying to be an a%% I just need a cord and I truly cannot wear a mask. He said but you are being an a%%. I feel like this clerk was definitely not meeting the customer in a very positive manner. I understand the mask issues. Yet there are some out here in the world that can not wear one. I paid for the cord and asked for a receipt. This is when he said for me to wait outside. No big deal right, except its pooring down rain, lightening, and the roads was flooding. Just to paint the picture of what the manager was wanting me to do. 2 major things...when did customer service go out the door and why would Verizon have their clerks treat their loyal customers basically like dirt and try to force them out in a storm to wait on a power cord and a paper receipt? Pretty discerning what a corporate store will do. Ill stay away from the corporate stores for now on
Aug 23rd, 2021

Quick and Easy
Aug 12th, 2021

Customer Service was very good
Jul 24th, 2021

Jul 24th, 2021

Jul 21st, 2021