Beckwith's Car Care

Perhaps other customers have been given more friendly, enthusiastic service. Compared to many other mechanics I've worked with in the Houston area, Beckwith's Car Care was more insensitive, and gave the vibe that I was not a preferred customer. As a Speech Communication Instructor, I am familiar with a welcoming, interpersonal atmosphere vs. one that is stiff, impersonal and seemingly insensitive. Overall, I don't feel comfortable with bringing any of my vehicles back to Beckwith's Car Care. Not to mention, that when I returned to the shop to pick up my car after hours, at night might I add...the doors were unlocked!!!!! In all of my 30+ years of having cars serviced, I have NEVER picked up a vehicle from a mechanic after hours and the doors were unlocked!!!!! This, to me sends a message of being thoughtless and careless.
Feb 22nd, 2024

Service was great. Pick up and drop off from the shop. The service was timely. My car was finished before the estimated time, and for less than the estimate. I will definitely return.
Jan 18th, 2024

They were so kind, helped me change my flat to a spare tire, so I could make it to my destination safe. They did it free of charge and even gave me some yummy fresh baked cookies.
Dec 28th, 2023

This is an excellent place to service your car. I usually had to take my car to das euros in spring cause they were the only reliable mechanic shop that worked on cars from Europe that I knew. Beckwiths assured me they can do the same, serviced my car for a leaking fuel pump and the problem no longer exist. I no longer have to drive to another city thats out of my way.
Nov 30th, 2023

Beckwith's does not honor thier warranties. They say they have a 12 month 12,000 mile warranty on alignment. But if the alignment goes out for any reason other than the bolts falling out as you drive away they will not cover it. They told me verbally it would have to go out of alignment within a few weeks for it to be thier responsibility, but I brought mine in "almost 12 months later." If that's the case why claim a 12 month warranty. In a parking lot I bumped into a curb while pulling into a spot at about 3-5 miles per hour. I let them know this and said I think that's when it started pulling to one side. All 4 wheels where out of alignment. I assumed this would be under warranty as has been the case for every alignment I've ever had from every other company in my decades of car ownership. In reality the warranty on alignment is no warranty at all. I can only assume the rest of thier warranties are no better. I will not be returning.
Sep 1st, 2023