Pinot's Palette

Karina Gonzalez _{on Google}

Oct 2nd, 2023

The class was great overall we had a great time. However we did have a minor inconvenience with the instructor/artist. When they mentioned that there was a couple celebrating their anniversary, and they gifted them a painting. My husband also mentioned that we were as well celebrating our anniversary and she started laughing saying we were lying about it. She had the whole class making a joke about it. Which was really disrespectful in my opinion it made me feel really uncomfortable, and it was unnecessary. It is not about the free painting its about her response which was really unethical. Please do better we are not in elementary school.

Krystal Valladares _{on Google}

Nov 16th, 2023

Giving it a 2 star because the experience and class was fun with the instructor we had nothing to do with the class at all that was great! I had received a call from the owner of the place a week or so after we had went to my cousins birthday celebration there it was a group of us and we all paid online ahead of time about a week or a couple of days before going then after we had the class etc I received the call of the owner looking for one of my family member and she starts going on about how a dispute shows on her end and she is accusing us of filing a dispute with our bank mind you we have all our bank statements and we even told her we can send all that info to her and she kept insisting for us to call our bank and get it sort out she was trying to tell us that we would get charged a fee for money being disputed that they had charged her not only was she rude and unprofessional but she was demanding us to pay again and the fee that she was charged on her side she was very rude and unprofessional she definitely had us confused with another girl that day it was our group and two others that had joined last min she mentioned and then she process to tell us the ending of the card number and we told her that it wasnt a match to our card. I did call her back and told her about her professionalism and how she shouldnt be calling customers accusing them! She never called us back after she said she would do a full review she even tried to tell me we were on camera and that it shows we where there never again would I attend somewhere where I am being accused of filing a dispute for less then 100 $ I am in the business market as well and know how everything works.

Oui Duran _{on Google}

Jul 27th, 2023

Nice place. Friendly people. The instructor was so helpful. I had fun and am satisfied with my painting.