DeMontrond RV
![DeMontrond RV](/show_image.php?zc=2&w=250&src=/images/image-system/no-image.png)
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14101 North Freeway
Houston, TX 77090 - (281) 765-5110
Hours
Chamber Rating
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Tam Belue
Jun 11th, 2021 -
Rhino 4Life
Jun 3rd, 2021 -
Teddy Ward
Jun 1st, 2021 -
Kaitlynn Butler
Jun 11th, 2021 -
Scott Armstrong
May 1st, 2021
About
DeMontrond RV
Welcome to DeMontrond RV in Houston, Texas where our main focus is on delivering Professional and Friendly RV Sales and Service along with the Products our Customers want: A Huge RV Selection, Very Competitive RV pricing, Beyond Excellent RV Customer Service, and RV Warranty Forever at no additional cost you our Guests on most RV's and Travel Trailers that we offer. Let DeMontrond Houston be your choice first Choice for Motorhomes, Travel Trailers and 5th Wheels. Family Owned and Operated for over 50 years, we deliver Quality Products by Tiffin, Thor, Monaco, Holiday Rambler, Roadtrek, Apex, Blue Ridge, Cardinal, Cedar Creek, Cherokee, D RV, EverGreen, Forest River, Palomino, Puma, Rockwood, Sabre, Salem, Silverback, Surveyor, Trail-Life, V-Cross, Wildcat, XLR and Nomad. Life can be a Trip at DeMontrond RV in Houston, Tx, and the trip can be a Great one with our Warranty Forever at no cost to you!
Contact Info
- (281) 765-5110
- [email protected]
Payment Methods
- AMERICANEXPRESS
- CASH
- CHECK
- DISCOVER
- FINANCING
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for DeMontrond RV?
A The phone number for DeMontrond RV is: (281) 765-5110.
Q Where is DeMontrond RV located?
A DeMontrond RV is located at 14101 North Freeway, Houston, TX 77090
Q What is the internet address for DeMontrond RV?
A The website (URL) for DeMontrond RV is: https://www.demontrondrv.com
Q How big is DeMontrond RV?
A DeMontrond RV employs approximately 20+ people.
Q What days are DeMontrond RV open?
A DeMontrond RV is open:
Sunday: Closed
Monday: 8:30 AM - 7:00 PM
Tuesday: 8:30 AM - 7:00 PM
Wednesday: 8:30 AM - 8:30 AM
Thursday: 8:30 AM - 8:30 AM
Friday: 8:30 AM - 8:30 AM
Saturday: 8:30 AM - 8:30 AM
Q How is DeMontrond RV rated?
A DeMontrond RV has a 3.7 Star Rating from 182 reviewers.
Hours
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Ratings and Reviews
DeMontrond RV
Overall Rating
Overall Rating
( 182 Reviews )![](/images/review-avatar-3.jpg)
Tam Belue on Google
![](/images/review-avatar-1.jpg)
Rhino 4Life on Google
I recommend Demontrond to anyone in need of RV Service. 5 STARS
![](/images/review-avatar-3.jpg)
Teddy Ward on Google
![](/images/review-avatar-3.jpg)
Kaitlynn Butler on Google
>2021 Entegra Vision XL 36A with salesman Daniel Murphy 10/29/2020, paid $3,000 deposit.
>5/6/2021: Turned in financial documents as told by Daniel, told RV arrived at dealer, visited dealer to provide additional requested financial information/documents. Received notice that one of their banks declined by credit and am waiting on another, was suggested to pull a home equity loan by Daniel. Was notified I need a 700 credit score, which was never relayed to me during the entire process, from this I immediately start paying off debt to help credit score as I was just under the 700 mark by appx. 20 points. I continued to provide additional financial documents as they were requested and kept Daniel updated via text.
>5/10/2021: I received a text from Daniel telling me I need results by the next day, either a loan or cashiers check for full amount.
>5/11/2021: I texted Daniel to let him know I am in the middle of processing a loan, will keep him updated. He replied I have until 6 pm to “keep manager contentâ€. I visited the dealership and proposed 50% down to the finance manager, Troy, who told me he will submit to the bank and let me know the following day, I confirmed this buys me another day. I updated Daniel on this on my way out.
>5/12/2021: I receive no communication on my 50% down all morning and decided to call up asking for a manager and am transferred to Marshall Smith, who tells me they pulled my contract, he refunded my deposit, and the deal is over.
>I quickly pull all my favors and go up to meet Marshall with a check to pay for the unit in full. He smiles back to say he sold my unit and there’s nothing I can do. I try to update him on what I was told by Troy but he says he told Troy NOT to submit my proposal and he overrides anything Troy says and I didn’t come up with the money by 6 pm which means he can cancel my contract. I then told him Daniel was also aware of the 50% down and then Marshall decides to throw his employees under the bus saying “they dont know what they are doing and I make the final decisionsâ€. I point out we have a sales contract, but Marshall states there is verbiage in there (which was cut off on the copy provided to me) that allows them to get out of ANY contract. He said a new buyer had paid an ample deposit and we are now second in line because he says so. He states “it is my RV and I can do whatever I want with itâ€.
>He said there is nothing we can do because higher than him is Steve Smith (his dad) and he would never talk to us. As we leave in anger and dismay, I spot my RV on the lot with my name still on the door and my daughter out to look at the paper and Marshall comes running out yelling at us. I ask about our name still being on the door and he just gives us a thumbs up and says if the deal with the new buyer falls through he will call us.
>I spoke with a manager at another location who was able to tell me that the unit was NOT sold, they just didn’t want to sell to us, he connected me with Clint Minchew, who is apparently the GM, to give them the opportunity to help me order a new one, who later sends me a quote for RETAIL price and says I can purchase through Daniel, my original salesman. This is not a solution that reads they are embarrassed or feel sorry for what they did to me.
>I additionally confirmed the unit was not sold to a new buyer when I was told by having my neighbor ask and receive a negotiated (higher) quote from the dealership the same day. These are horrible people in the RV industry and should NOT be allowed to treat customers in such a manner. There was more lying and disception found after the fact on behalf of the dealership that took my family’s dream of having an RV to now an ever-growing stress of having to re-order a new RV from a different dealer at a higher price!
I beg you! Do NOT give these people your business, they do not know what customer service is and as you can see from MANY other reviews, run their business in a very UNETHICAL manner!!
UPDATE: See Photos
![](/images/review-avatar-2.jpg)
Scott Armstrong on Google
Overall Rating
Overall Rating
( 182 Reviews )Write a Review
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