Mascalzone
-
1500 Shepherd Dr
Houston, TX 77007 - (713) 862-9700
Hours
Chamber Rating
-
Akiko Fredericks
Friendly service with great food !
Oct 21st, 2017 -
Mary Astorga
Something for everyone...
Oct 14th, 2017 -
Kevin Seamster
Oct 4th, 2017 -
Tony Ysquierdo
Sep 28th, 2017 -
Maryna West
Please if you have occasion to celebrate - do not book your party there, they are going to ruin it. Even if you not celebrating anything - save your nerves. But if you brave enough to go there for the food - never take Massimo as your server. We were the only table at the restaurant (although it was 11 people) we still got a horrible service! You have to ask for a water 5 times, for your drink at least 3 times, and you are lucky if you get the right drink after that or you may not get it at all, like my husband. I have to say the food was good, but all good impression was cancelled at the end when 11 people had to spent 30 min figuring out who had what, because the lazy waiter couldn't spare a 1 min to do so on the computer or ask at the beginning how he should have run the checks. Instead he chose to make each customer to guesstimate their own check! What an unexpected game to play after a few drinks. More than that he dare to argue that he is right! The lady who was a substitute for a manager tried to help the situation but nothing was resolved. Absolutely horrible customer service! My birthday was ruined. I'll take my business to one of the 1000 other Italian restaurants next time.
Sep 21st, 2017
Contact Info
- (713) 862-9700
Questions & Answers
Q What is the phone number for Mascalzone?
A The phone number for Mascalzone is: (713) 862-9700.
Q Where is Mascalzone located?
A Mascalzone is located at 1500 Shepherd Dr, Houston, TX 77007
Q What days are Mascalzone open?
A Mascalzone is open:
Saturday: 11:00 AM - 11:00 AM
Sunday: 11:00 AM - 11:00 AM
Monday: 11:00 AM - 11:00 PM
Tuesday: 11:00 AM - 11:00 PM
Wednesday: 11:00 AM - 11:00 AM
Thursday: 11:00 AM - 11:00 AM
Friday: 11:00 AM - 11:00 AM
Q How is Mascalzone rated?
A Mascalzone has a 4.1 Star Rating from 43 reviewers.
Hours
Related Categories
Ratings and Reviews
Mascalzone
Overall Rating
Overall Rating
( 43 Reviews )Akiko Fredericks on Google
Friendly service with great food !
Mary Astorga on Google
Something for everyone...
Kevin Seamster on Google
Tony Ysquierdo on Google
Maryna West on Google
Please if you have occasion to celebrate - do not book your party there, they are going to ruin it. Even if you not celebrating anything - save your nerves. But if you brave enough to go there for the food - never take Massimo as your server. We were the only table at the restaurant (although it was 11 people) we still got a horrible service! You have to ask for a water 5 times, for your drink at least 3 times, and you are lucky if you get the right drink after that or you may not get it at all, like my husband. I have to say the food was good, but all good impression was cancelled at the end when 11 people had to spent 30 min figuring out who had what, because the lazy waiter couldn't spare a 1 min to do so on the computer or ask at the beginning how he should have run the checks. Instead he chose to make each customer to guesstimate their own check! What an unexpected game to play after a few drinks. More than that he dare to argue that he is right! The lady who was a substitute for a manager tried to help the situation but nothing was resolved. Absolutely horrible customer service! My birthday was ruined. I'll take my business to one of the 1000 other Italian restaurants next time.
Overall Rating
Overall Rating
( 43 Reviews )Write a Review
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