Hyatt House Houston/Energy Corridor

Lhara Echeverria _{on Google}

Apr 5th, 2024

This place should not have Hyatt name. Hotel is totally run down. Shower was disgusting, broken tiles and a black (mold?) border all around the floor of the shower. Staff lady was nice and moved us to another room but this one has mold and stains on the kitchen and sink. It also had undefined Stans in the bath tub.
Oh and the furniture in both rooms had rips.
We didnt stay the night and left immediately.

Esme _{on Google}

Mar 14th, 2024

Close to the freeway. Good breakfast. The only thing I didn't like seeing in the room was roaches. Otherwise, it was good to stay in here.

Campion Professional Services and Solutions _{on Google}

Mar 8th, 2024

Front desk gals are sweet. It's not in a good location, very run down, doesn't have the fresh smell most hotels have, they also house many families that live there full time, did not feel comfortable/safe at all staying here. Just over all such a disappoiontment. Front desk lady gave us a refund which we appreciated.

Kevin Normand _{on Google}

Feb 27th, 2024

Rooms: Hotel was markedly aged and had a musky smell throughout. It was obvious that scented air fresheners or carpet cleaners had been used to mask odors. Insects were found in room. Bar was poorly stocked. They only upside was the customer service was accommodating when I voiced my concerns. Not overly friendly, but definitely accommodating.

Jeff P _{on Google}

Feb 12th, 2024

Stayed in room 107. Smelly stinky room which we can endure but the cockroach infestation is ridiculous (see pics). They were walking around the carpeted floors in the open. Scary thought should one crawl into our luggage and accidentally hitch a ride home. As a Hyatt Discoverist customer I rank this the worst of the worst so far. We were supposed to be staying for 3 nights but cut it short. Hardly slept got an anxiety attacked thinking these creepers will be crawling up in our bed while we sleep. Thinking to report them to the gov't. Nightmare!