Brown House and Wares

Love this place. We outfitted our vacation home with lighting from Brown. The owner is fantastic to work with. There is always something unique to find!
Nov 3rd, 2021

Absolutely HORRIBLE customer service. The worst attitude I have encountered in a along time. I was calling today 9/12 at 4pm. to ask about a restoration of a Victorian antique bedroom set, and before I could even finish my question, the lady that answered the phone interrupts me to tell me "we don't do consignments, we don't buy..." so I proceeded to tell her that is not what I was calling about and could I finish asking my question before she dismissed me. She rudely and exasperatedly says "i guess go ahead, I've got two customers here in front of me!" So I told her oh, ok wow that is very rude I will be sure write a comment about this and she just retorts " yeah you do that!" as she proceeds to hang up on me. I hope that is not the owner, because if it is WOW what a way to run a business. Why in the world would anyone want to go into that store and spend money after that treatment? Please go elsewhere with your business, this place clearly doesn't understand customer service. If i could do no stars and still post I would, Brown deserves a negative in my book.
Jan 18th, 2018

Jun 5th, 2017

Brown is the place to buy lighting fixtures, particularly lantern-style exterior lighting. The store also offers a selection of Blenko colored glass pitchers, lamps made from large wine bottles, antique copper pots, biology plate reproductions of fruit and anatomical dissections, coffee table books on food and farms, and a few English soaps in interesting shapes. The owner grew up on a Midwestern farm and brings that memory of home to the items that she sells.
Nov 12th, 2013