Infuse Energy LLC

If I could give them zero stars I would. Worst company out there, Energy Ogre tried putting me on their service but the website gave an error message. So they switched me then Infuse claimed I was signed up for 4 days charge me over $300 for cancel fees etc. They said they would not refund me anything since I didn't reply in time (which was a week after figuring out this error) AVOID THEM AT ALL COSTS
Jan 14th, 2022

We're about halfway through our 36 month contract with Infuse and so far no problems at all. We've been happy with our billing statements and billing process, no complaints at all. We have their number if we ever do need to call and online login works well. Just wish Infuse had a mobile app to use!
Jan 6th, 2022

Kicked us off our plan and shut off our service twice in 3 weeks, even though we were on an automatic payment. Customer service said it was "probably a mistake" and they would "probably have time to reconnect it." Not funny when the power is out. After the second time we realized we couldn't count on Infuse any longer. Oh, and we were charged two bills in the same three weeks, both paid immediately by the auto payment.
Dec 5th, 2021

We used Infuse Energy for the first time, when a tenant moved out of a townhouse we own. The need for service was only a month until we got another tenant, which we did. The customer service at Infuse Energy was friendly and understood our needs completely. There were no cancellation or early termination fees. We will definitely be using Infuse Energy again for future electricity needs.
Nov 25th, 2021

Ive been a customer with Infuse Energy for the past 3 years now and Ive had zero issues. In those 3 years, Ive moved literally 3 times and they were always super easy and accommodating to work with in moving the service address.
Nov 18th, 2021