Ignite Restaurant Group Inc

Bethany Proulx _{on Google}

May 22nd, 2017

Unprofessional and rude.

Carin Dombroski _{on Google}

Jan 31st, 2017

joe's crab shack in Hampton, VA
don't go!!!!
I'm 60 years old and can say this was the filthiest restaurant I've ever been in.
Walked into the bar and there was a large tray of dirty dishes on the bar, 2 people sitting at the bar which meant I was forced to sit at the serving station. starting looking around and the place was disgusting. trash all over the floor, wall paper pealing off, Formica peeling off the bar top etc..
Waitress dropped a shark and the bartender filled in back up. It hit the floor.....
To top things off, a waiter walked by with his pants down below his butt.
Not appropriate at a restaurant.
The restaurant needs an over haul and new teaching methods for the staff. I can only imagine what condition the kitchen is in. Gross...

Michael Carr _{on Google}

Apr 23rd, 2016

With the disturbing images of a Black man being lynched and made into a cartoon-esque satire I am wondering what your leadership will do about this image being used in your Joe's Crab Shack establishments?

Alex Morgan _{on Google}

Mar 31st, 2016

Our family was harassed so much by a waiter at Joes Crab Shack that the waiter made our children cry because one wanted to take home a sliver of a crab leg.......after the GM said he couldn't help us??? Really??? Some lady called and offered us free meals....I just want my money back...she said no! Lol wow....now I've been trying to contact Corp for over two weeks and no one will respond....good job guys!!! :)

Frank Venuti _{on Google}

Mar 5th, 2016

Joes Newport Beach - redfish last night diarrhea today. Tired concept theme restaurant. Last time there for me. Ignite Stock at $15 two years ago and $1.60 now. Gee I wonder why? Oh yeah we had 21 in our party. Talked to a few if the serving staff everybody thinks upper management is clueless- a small sample to be sure but looks like a sinking ship. Why only 1star ? Simple there was no negative rating available.