Lupe Tortilla Corporate Headquarters

I'm a huge fan of Lupe Torillas... BUT really... the Missouri City/Sienna location was 70% empty. I requested a table for 6... i was told you'll have to WAIT Till at least 3 of the 6 are here. I stated your place is empty, the parking lot was empty... no one was waiting in front of me or behind me. I asked for Manager who repeated the Lupe Toritlla's policy to make customers WAIT when the place is EMPTY. I explained the rest of the party was coming we just left a funeral. The manager went on to explain lupe tortillas policy to make customers wait no matter what. That's crazy!! They really need to study their training program that makes customers wait while the place is empty! One would think the whole staff would be greeting A CUSTOMER with a smile and thinking "thank goodness we have a customer". Where has common sense gone? Where is Corporate to review. retrain their staff. Clearly you can't teach people to CARE.
Feb 27th, 2024

Everything is trash here except the drinks.
Jan 3rd, 2024

Hairs in food
Nov 15th, 2023

DONT WASTE YOUR TIME HERE! I have nothing good to say about this place. It took 30 mins for the waitress to take our order and another 50 mins before the food arrive all burnt from the heating lamps. You have so many options for decent Mexican food in Houston, so why waste your time here. Just eat your cash if you want to go here. It'll be faster and probably tastier.
Oct 14th, 2023

Waited forever to get our food. My meal was cold. Didnt bring my daughters meal until the rest of us were about finished! The server took my meal off the bill but total was still $90. For 3 people. Wont be back! Disappointing!
Sep 4th, 2023