Fresh Maid Service

Jun 3rd, 2019

I called to set an appointment for an estimate for cleaning. No one called back. Called back 3 more times same results. I just called back for the final time and was on hold forever and just gave up. I guess their business is so good they don't need new customers.
Aug 18th, 2017

May 4th, 2017

Dishonest!!!  I had many issues with Fresh Maid Services.  First, I had requested that the same crew clean my house each time to maintain consistency.  This request was honored for a time, then a new crew was sent to clean my house without anyone notifying me.  The crew did a terrible job, missing spots all over the house in every room and the kitchen.  They had to come back to re-do the house.  The final straw was that whatever they used to clean the inside of the shower glass scratched the glass deeply and all over each side.  Permanent damage. When confronted they said that I had no proof that the cleaners made the scratches (even though they were the only company I have ever used to clean our brand new house and the scratches were not there before the cleaners had come that day) and refused to compensate me for the damage.  Save your money for a company that will actually respect you and your home.
Nov 10th, 2014

I've been a happy customer of Fresh Maid services since April 2013! All of the ladies they have ever sent to my house have done a fantastic job. We particularly liked Theresa so we requested that she be our primary maid. Theresa comes to our house every other Wednesday and does a great job cleaning our home. In a two-hour service, she cleans the entire 3 bed/3.5 bath house for $80/session. If Theresa is ever unavailable, I get a call asking permission to have someone else provide cleaning. The $80.00 is automatically charged to my credit card after my house is cleaned and I get an automated E-mail with my receipt. Today, I have zero complaints. When I was first getting started there were some difficulties getting set up--small confusions in scheduling and (I found out) it was necessary to specifically request a 2-hour maximum for each maid service to keep the cost consistent to me. After figuring those pieces out, It's been great!
Oct 13th, 2014