AT&T Store

Awesome awesome staff quick in and quick out then you exactly what we were doing !!! Well that was my last years review until I got ROBBED of my phone....this is how.......I was trading in an iPhone8 for an upgrade, they inspected the phone and said their printer was not working so they cannot take the phone today....and that I had to mail it in....I wanted to come back the next day and physically give them the trade in phone, so that I dont lose it in the mail, she said nothing can be done now, since she has already activated my new phone......well guess what I mailed that phone in after receiving a box from AT&T trade in department, which is 3rd Party by the way....and AT&T takes no responsibility for loss or damage.....so yeah my phone never reached, I never got the $700 / $800 credit for the phone and ended up paying for the entire price of the iPhone 12 Pro Max.....so yeah....I do believe this is a USPS racket, all USPS employees are in on it along with AT&T not taking responsibility for anything.....I sent them pictures of the phone, the IMEI, The box at the post office, a video of me dropping it in the box, sealing it and putting it dropping it in the right package center at Bellaire post office....and they didnt give 2 Eff's about anything....I could tell by the supervisor, Manager, and everyone's tone.....same with the store.....They didn't really care, they were just interested in making the sale, thats it.
May 20th, 2022

Kate knows her stuff yall come check her out !! I was so mad when I came in she made it better she took care of me and kept helping attitude!! Thank you Kate yall go check her out she been with art for 7 years she knows her stuff
Apr 22nd, 2022

Amazing!! Kashairah helped us and made a smooth and easy transition. The whole staff was on board and participating to help us meet our needs. Thanks guys!
Apr 17th, 2022

Kate was friendly and efficient. She was knowledgeable and solved all my concerns plus! Thank you!
Apr 11th, 2022

They solved a problem for me when Best Buy should have been able to since Best Buy sold it to me. They were fantastic!
Mar 20th, 2022