Bank of America

Johanna Castilleja _{on Google}

Feb 25th, 2023

The people here are so rude! My mother tried to make a deposit she needed help since she only knows Spanish, the only teller turned her away she put me on FaceTime so I could explain to the other guy what she needed and he just said no and walked away, never came back no one else tried to help. She just stood there not knowing what to do and everyone ignoring her

Sina K _{on Google}

Jan 29th, 2023

They never answer their phones, they don't do notaries, they are horrible customer service here. Awful place.

robert paulson _{on Google}

Jan 6th, 2023

I want to know why this bank only has one cashier working in the whole store every day. Saturday also? It takes sometimes 20 mi minutes for something that should only take 5 to ten minutes.

Jackie Martinez _{on Google}

Dec 9th, 2022

Absolutely terrible customer service would leave 0 stars if possible. I recently lost my phone and debit card but luckily still had my ID. Went to withdraw some money to hold me over until I can get my phone replaced and was denied access to my funds despite being able to provide passport, current address on file with boa and social security number. Was treated very rudely by the manager who point blank denied me access to my hard earned funds despite being dire need. I then called BOA customer service and told them about the sitiuation and they said they could not understand why I am being denied access despite me having govt issued ID Went to another BOA location and they accepted my ID and allowed me to withdraw money with no issue. There seems to be no uniform policy that this branch follows in terms of handling Never been treated this poorly before and will be taking my business elsewhere