My Appliance Repair Houston

I tried to use this company. I called on a Tuesday afternoon and scheduled an appointment with them for Thursday evening between 6 and 8. They did not show up, nor did they call to let me know they were not coming. I even called them @7:40 p.m. to ensure they still had me on their schedule. The man I spoke with told me he would call the technician to check his status and someone would call me back in a few minutes. No one ever called me back. This is not just terrible customer service. It is a terrible way to treat others. Service: Dryer repair
Nov 17th, 2021

Apr 16th, 2021

Feb 26th, 2021

I called to ask for how much it would be for them to check out my hood, and the lady hung up on me. Not professional, just say you do not do that instead.
Feb 19th, 2021

CAUTION! DO NOT use this company. I was unaware until after the service that this company uses 3rd party Contractors to service their customers. This contractor did not accept a check made out to My Appliance, only to a place called Work By Cody. I had called for a repair of my leaking washer only.He put in a new part but also took apart my dryer which had no problem. He left my dryer Vent hose disconnected and 11 days later, the washer leaked with the new part and flooded my laundry room. He misdiagnosed my washer problem and refused to come back to repair. I called the manager of My Appliance Repair to complain . He hung up in my face. DO NOT use this company unless you are willing to deal with a 3rd party that the owner then isolates himself from when a problem arises.
Aug 20th, 2020