Sonic Drive-In Corporation Office

Carhops starting rate is only 4 per hour and rely on tips for most of their income, and tips can vary from location to location. Stores don't have many ways to cool off when it gets hot during the summer and it is really easy for carhops to overheat with all the car radiators adding to the heat. Carhops are expected to give excellent customer service despite being overwhelmed with orders coming in, rude customers, fatigue, and heat exhaustion. Drive-thrus are a mess and very unorganized. It doesn't tell you which cars have which orders so you are forced to go to every car in the line and ask whose order it is instead of delivering at the window. To be honest the drive-thrus only slow the process when there's a rush and makes working that much more stressful. I know customers aren't privy to most of this but the people who work at these restaurants are not afforded much patience or grace from customers who could easily go somewhere else if they are unsatisfied with the wait time. It's not all bad working at Sonic but it is exhausting and work goes unappreciated by managers and customers alike.
Jun 20th, 2023

I went to sonic on John T White last night and the services was HORRIBLE the kids did not greet. When I got to the window the lil girl didnt speak and I got footling coney dog with hot fries I had to wait like 8-14 min for my order was not told anything I know the fries take about 2-3 but they just walking around talking really loud using horrible language and I can hear them they one team member goes out the back door come though side door I am still waiting . They was BERY RUDE. The coney dog cheese when I got home looks like it was scrap from bottom of pan then they put regular American cheese and melt it to make enough. It was like 11:40pm this was HORRIBLE . Sonic services is horrible now
Jun 18th, 2023

Manager lavon Texas insulting me and over charge ,store,925south,Texas hwy 78, drive n 4925
May 21st, 2023

May 10th, 2023

I normally like the Sonic in Wylie. Not this time. Ordered online. Food should have been ready when I got there. 15 minutes later they bring out my order. They didn't give me all the food I paid for and it was cold. I tried to call. No answer. I tried to find a place to talk to someone online. Couldn't find a place. I had already went over my lunch time. Couldn't go back. Very dissatisfied.
May 7th, 2023