First National Bank Texas

(Translated by Google) When the previous manager was there, everything was going great. I have been in this bank for more than 3 years but now the new manager does not want to lift a single finger to help her clients. What a lousy service and it's only because of the new manager. The other employees have been there since before and I have no problem with them. But I repeat THE NEW MANAGER IS NOT GOOD FOR ANYTHING. IF THEY DO NOT CHANGE IT, I WILL HAVE TO CHANGE BANKS AS SIMPLE AS THAT. (Original) Cuando estaba la manager anterior todo giraba de maravilla. He estado en este banco desde hace ms de 3 aos pero ahora la manager nueva no quiere mover ni un solo dedo para ayudar a sus clientes . Que psimo servicio y es solo por la nueva manager. los dems empleados han estado hay desde antes y con ellos no tengo ningn problema. Pero repito LA MANAGER NUEVA NO SIRVE PARA NADA . SI NO LA CAMBIAN TENDR QUE CAMBIAR DE BANCO AS DE SIMPLE.
Mar 14th, 2023

Jan 26th, 2023

The best costumer service
Nov 25th, 2022

Aug 12th, 2022

I came in to make a deposit and right off the back Nell was snobby and unwelcoming! After my deposit, I asked that my deposit be made immediately. I ended up returning back to the bank, still in a good spirit because Im sure it was a mistake. I ended up going to another banker and explained to her what happen. Nell proceeded to say another banker was supposed to do it for her, I initially didnt hear this statement so I responded huh?, she once again snobby with a bad attitude said I WAS TALKING TO HER!. After my transaction was fixed, I told her she needed to fix her attitude and she laughed! If this is the type of people you guys have working at your bank, I will not return!! You put in the application! You made the mistake! Even when I had a positive attitude about you were nasty!! UNACCEPTABLE!!! And youre a grown woman wearing a childs big yellow bow in your head at work, UNPROFESSIONAL!!! First bank yall need to train your bankers better!!!
Sep 18th, 2022