Thornhill Catering
-
4315 Action St
Garland, TX 75042 - 972-401-3336
Hours
Chamber Rating
-
Lizzie Freeman
I've been using Thornhill for my company events for nearly a year now and we absolutely love it! Their team makes setting up orders and catering events so easy. They're always quick to fix anything missing or making adjustments when needed. The staff the sets up is always friendly and respectful of the space. I've used a few other catering companies here and there but always go back to Thornhill because they never disappoint!
Apr 3rd, 2024 -
Lelise Walker
I absolutely love this place. We order food for our events frequently from Thornhill. The bow tie chicken pasta. Is amazing. My students and I love it. They are timely and professional.
Feb 24th, 2024 -
Donya Oliver
Thornhill has been a wonderful location for anyone catering or in need of a commercial kitchen you have the freedom to use a whole kitchen ovens that you name it you you have it and hey I wouldn't be where I am without them thank you Thornhill
Feb 18th, 2024 -
Lanesha
Great prices and good food. Food was delivered on time. Our guest were impressed. The food was setup buffet style. I will definitely be using Thornhill catering at my next event.
Dec 30th, 2023 -
Danny Rodriguez
We used this catering company for our engagement party and their food was affordable and great tasting. We picked up the food and served it ourselves so our first experience with them was good. However, we then decided to use them for our wedding thinking we'd have a great experience but we were very disappointed. We purchased appetizers and a main dish to be served by their servers on our wedding day. We had all the details of what needed to happen that day (arrival time of servers, instructions to serve appetizers only when the guests arrived at the reception area, and finally, serve the main dish when the guests were instructed to go by the buffet line by table). Our guests were to be served the appetizers immediately after the ceremony while we took bridal pictures but when we arrived at the reception area, we found out that our guests had been waiting there with NO APPETIZERS SERVED to them as agreed. Being the groom, I was very disappointed that our guests had been there almost 45 minutes without being served like they were supposed to so I asked the servers why they hadn't served the appetizers. They responded there were no appetizers in the order. At this point I couldn't believe what I was hearing. I showed them the receipt that showed the three different appetizer types we had ordered and paid for but they insisted that there were no appetizers in the order. When it was time to release each table for the main dish, they said the appetizers were there and were to be served as part of the main dish. As a result, not only did our guests wait with no food as I explained before but they were also served all the food at once causing there to be a full tray of left over food. This was wasted since the appetizers were not served as they were supposed to. To add to this, the presentation of the main dish was not done as agreed. We had asked for and confirmed (several times) that the chicken be served separately and on top of the pasta instead of it being mixed in with the pasta. And to rip it all off, I was served a very small portion of food. I don't know how everyone else's plates looked but if the groom's plate (mine) was disappointing, I can only imagine what our guests experienced. I uploaded a picture to this review of what my plate looked like immediately after they served it. I simply couldn't believe it. I had recommended this company after we got engaged to several people but will no longer be recommending them due to their lack of professionalism and poor service.
Nov 7th, 2023
Contact Info
- 972-401-3336
Questions & Answers
Q What is the phone number for Thornhill Catering?
A The phone number for Thornhill Catering is: 972-401-3336.
Q Where is Thornhill Catering located?
A Thornhill Catering is located at 4315 Action St, Garland, TX 75042
Q What is the internet address for Thornhill Catering?
A The website (URL) for Thornhill Catering is: https://www.thornhillcatering.com/
Q How big is Thornhill Catering?
A Thornhill Catering employs approximately 20+ people.
Q What days are Thornhill Catering open?
A Thornhill Catering is open:
Tuesday: 6:00 AM - 7:00 PM
Wednesday: 6:00 AM - 7:00 PM
Thursday: 6:00 AM - 7:00 PM
Friday: 6:00 AM - 7:00 PM
Saturday: 6:00 AM - 7:00 PM
Sunday: 6:00 AM - 7:00 PM
Monday: 6:00 AM - 7:00 PM
Q How is Thornhill Catering rated?
A Thornhill Catering has a 4.8 Star Rating from 94 reviewers.
Hours
Ratings and Reviews
Thornhill Catering
Overall Rating
Overall Rating
( 94 Reviews )Lizzie Freeman on Google
I've been using Thornhill for my company events for nearly a year now and we absolutely love it! Their team makes setting up orders and catering events so easy. They're always quick to fix anything missing or making adjustments when needed. The staff the sets up is always friendly and respectful of the space. I've used a few other catering companies here and there but always go back to Thornhill because they never disappoint!
Lelise Walker on Google
I absolutely love this place. We order food for our events frequently from Thornhill. The bow tie chicken pasta. Is amazing. My students and I love it. They are timely and professional.
Donya Oliver on Google
Thornhill has been a wonderful location for anyone catering or in need of a commercial kitchen you have the freedom to use a whole kitchen ovens that you name it you you have it and hey I wouldn't be where I am without them thank you Thornhill
Lanesha on Google
Great prices and good food. Food was delivered on time. Our guest were impressed. The food was setup buffet style. I will definitely be using Thornhill catering at my next event.
Danny Rodriguez on Google
We used this catering company for our engagement party and their food was affordable and great tasting. We picked up the food and served it ourselves so our first experience with them was good.
However, we then decided to use them for our wedding thinking we'd have a great experience but we were very disappointed. We purchased appetizers and a main dish to be served by their servers on our wedding day. We had all the details of what needed to happen that day (arrival time of servers, instructions to serve appetizers only when the guests arrived at the reception area, and finally, serve the main dish when the guests were instructed to go by the buffet line by table). Our guests were to be served the appetizers immediately after the ceremony while we took bridal pictures but when we arrived at the reception area, we found out that our guests had been waiting there with NO APPETIZERS SERVED to them as agreed.
Being the groom, I was very disappointed that our guests had been there almost 45 minutes without being served like they were supposed to so I asked the servers why they hadn't served the appetizers. They responded there were no appetizers in the order. At this point I couldn't believe what I was hearing. I showed them the receipt that showed the three different appetizer types we had ordered and paid for but they insisted that there were no appetizers in the order.
When it was time to release each table for the main dish, they said the appetizers were there and were to be served as part of the main dish. As a result, not only did our guests wait with no food as I explained before but they were also served all the food at once causing there to be a full tray of left over food. This was wasted since the appetizers were not served as they were supposed to.
To add to this, the presentation of the main dish was not done as agreed. We had asked for and confirmed (several times) that the chicken be served separately and on top of the pasta instead of it being mixed in with the pasta. And to rip it all off, I was served a very small portion of food. I don't know how everyone else's plates looked but if the groom's plate (mine) was disappointing, I can only imagine what our guests experienced. I uploaded a picture to this review of what my plate looked like immediately after they served it. I simply couldn't believe it.
I had recommended this company after we got engaged to several people but will no longer be recommending them due to their lack of professionalism and poor service.
Overall Rating
Overall Rating
( 94 Reviews )Write a Review
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