North Texas Medical Center

Mar 26th, 2024

If I could leave a 0 star I would... DR Vissers office is AWEFUL I have about the same exact experience as someone else down to the T, so this tells me the issues don't get resolved and you all don't care. No pain pills after 2 visits, 1st visit confirmed broken bone, which he used the same x-ray from the ER visit to your ER (when X-ray was done I was told It was just bruised but to follow up with Dr Vissers) 2nd visit 2 weeks later to go over MRI results and be told I need surgery, but he wants to "consult with his colleagues" for determining what surgery will be best. And here we are 3 weeks and a spring vacation for the Dr later (his vacation was also used as an excused) and his nurse refused to schedule surgery until she consults with him (guess what that was 3 days ago, still no call back). As for the hospital, you don't set a good example for calling people back either. I left a message with the financial advisor Angel Perez two days in a row, who won't call back regarding my bills and payments. You did the MRI over a month ago and refuse to send the claim information to insurance so I'm still not showing I have met my deductible even though I have. And now I need surgery on my wrist, but I guess I'll be paying out of pocket in full on that because you all don't care to do your JOB! Oh, and I heed the advised of the last person, I'll be collecting my documents and records and taking my business and money elsewhere. WORST HOSPITAL EVER>>> you don't deserve to get the taxpayers money from property taxes, which I do pay as a Cooke County resident.
Mar 21st, 2024

One place for everything, I gave birth to my baby here and I feel very grateful, everyone is very kind, Dr. Katy Ellis, the best, a very dedicated doctor, she even speaks a little Spanish, this is great, a great hospital with a friendly staff
Mar 10th, 2024

Mar 2nd, 2024

Excellent experience friendly staff. No problems
Feb 10th, 2024