MoneyGram

Nolonger a good way to send money as it used to be. I have a bad experience with there service. The receiver is told to call them first before they release the money, and that call takes more than an 1hr to get a response that is if you get one. If you are in emergency and you don’t want to stress your loved ones don’t use MoneyGram. Poor service, rough. Worldremit and WesternUnion yaa yes a way to go. The receiver still was not able to collect the money. Too much Fraud. Fraud Alert 🚨. Don’t give your loved ones high blood pressure buy sending them money with MoneyGram, it may not be today but you will have that bad experience some day. They won’t refund your money.
Sep 9th, 2020

THE ABSOLUTE WORST CUSTOMER SERVICE EXPERIENCE I HAVE EVER HAD! I HAVE USED THEIR SERVICES TO TRANSFER MONEY A HANDFUL OF TIMES. THEY HAVE MADE IT REAL EASY. I REACHED OUT TO THEIR CUSTOMER SERVICE OVER THE PHONE, NOT ONLY WAS THE REPRESENTATIVE UNPROFESSIONAL WHEN ANSWERING, THE THICK ACCENT MADE IT IMPOSSIBLE FOR ME TO UNDERSTAND HER CLEARLY. I WAS CONFIRMING ALL OF THE INFORMATION THAT WAS ON HER SCREEN, YET THAT STILL WASN'T GOOD ENOUGH. I UNDERSTAND THAT WE DO NOT LIVE IN A PERFECT WORLD AND FRAUD IS REAL, BUT COME ON. I AM SO UPSET, THIS HAS BEEN THE WORST MORNING AND SIMPLY JUST TRYING TO SEND MONEY TO A FAMILY MEMBER. I MEAN WHAT THE HELL? CUSTOMER SERVICE FOR MONEYGRAM IS TERRIBLE AND I WILL NEVER USE THEIR SERVICES AGAIN. I DO NOT RECOMMEND THIS COMPANY TO USE. I WILL MAKE IT A POINT IN SHARING WITH ALL MY FRIENDS & FAMILY!
Nov 18th, 2020

Today I went to try and send my son whom resides in Texas some money because for some reason they denied a transaction that I sent to a friend in another country, to see if it would go through. Long story short as I was about to press the submit button, I noticed my address had been changed to one in North Carolina; thinking I was tripping i went back to look at my profile and it came up under a womans name ( Shannon Cox). I was able to see all her personal information, transactions, as we as her credit card information. It frightened me because I thought if I could see her all the person's info then it maybe possible for someone else to see mines, so like a good Samaritan I call Moneygram to report it. I wasn't taken serious, the customer service agent didn't understand me so I ask for a supervisor. A woman from the escalations department supposedly took my report to open a case but she didn't ask me none of the other person's info so that they could contact them to let them know that there has been a security breach online and someone else saw all their info. I let her know I deleted all of my credit cards, and I didn't feel safe using them online again. Again I wasn't taking seriously, even though I told her that i worked in a IT Department and had to listen in on calls all day, and asked shouldn't our call be recorded. I would advise everyone from now on to be careful when sending money online with Moneygram. Make sure you check everything fully before submitting. O yeah and the so call fraud department dont even exist. Escalations are the mangers, supervisors and the fraud department in one.
Nov 26th, 2019

You can't get a better way to transfer your funds in a flash!
Oct 13th, 2019

I work here, great view from my cubie
Aug 24th, 2019