Verizon Authorized Retailer - Victra - CLOSED

I got an awesome deal and it was a great customer experience. Joey was very professional and took the time to assist me in transferring my data, recommending best care and products. That was especially important since I am technology challenged. They were all very friendly and helpful!! I would definitely recommend this Verizon store!
Sep 10th, 2021

I made appointment at 1pm for upgrade all family members phone. We were there at 12:50pm, but he said to come back 1 hour later because he has to takes care of walk in customer. So rude! Usually appointment customer get first service than walk in customer. It is common sense! I DO NOT recommend to go there. There are a lot of other Verizon Stores.
Sep 7th, 2021

The manager of this store promised to give me unlimited data and hotspot while in Mexico (almost two months there). Got nothing!! I had to buy a Motorola cell there! Got back and a cinic smile and then treated me like trash. Terrible service!! Will never go back to that store. I am thinking to switch to another company!! Terrible service!! And his workers are just like him. He sets up the example!! 22 years with Verizon. Time to switch!! 🤮
Aug 28th, 2021

Had an extremely pleasant experience with this store. I had come in to upgrade my phone, and had the pleasant opportunity to work with Cayman and Ray. They were a fantastic help, super polite, and overall provided me with a fantastic service. When I ran into issues with my account, they were patient and helped me resolve the problem as soon as possible. Trust this store and its employees 100%!
Aug 7th, 2021

Joey & Cayman are AWESOME!!! They were both so helpful and patient in helping me select a new phone and a new plan! They were very knowledgeable and welcoming at the store, and took their time to make sure that I understood all the details of the plans and promos. Thanks for everything, Joey & Cayman!!!!
Jul 31st, 2021