TGWasteWater.com

They steal money by saying they don't have item and will refund but then they keep your money instead.
Aug 19th, 2021

Ordered from thier website, where it says they pride themselves on having first in class customer service. And that orders will be shipped within one business day. Well, I was expecting to get my order by tomorrow seeing as I paid extra for EXPEDITED SHIPPING... But they haven't even shipped it yet. And I've been calling thier customer service number for the past 2 hours with no answer. Every time it gives you 10 minutes of hold before you can leave a message. This has to be a joke!!!! If they "pride" themselves on customer service then they should understand that this is the worst customer service I have ever had.... I finally got a hold of someone who told me they're waiting on the item from the manufacturer. But their website said it was in stock ready to ship, that's the only reason I ordered from them. The guy on the phone wasn't happy that I was very very unhappy with their company and asked me to "save it" for when he had his boss man call me back, then I can "let him have it". Because apparently the person that answered the phone is the only one there!!! I didn't even get him to answer the phone by clicking for customer service, I clicked on a random number (that was NOT one of the options #6 BTW) and got his line. I would cancel the order, but I haven't been able to figure out how yet... I'm definitely NEVER using this company again and I highly suggest you save your money and use some other company, one that is actually reliable and reputable, to get whatever items you need because this place definitely is not!!!! If I haven't heard back from the "boss man" by end of business today, I will be reporting them to the BBB. Because this is basically theft at this point. I've been charged for a product THEY APPARENTLY DO NOT HAVE.... They even let me pay for expedited shipping, with no product in stock and NO customer service to refund the order....... So in conclusion, if you're going to do business with this place be forewarned. Because you're probably not going to get your item anytime soon or if you have any issues their lack of customer service will drive you absolutely insane.!!!!
Jun 11th, 2021

Great service and great prices!
Jan 7th, 2020

Jul 22nd, 2019

Jun 7th, 2018