Halo Salon & Color Lab

The only place my goes to
Oct 23rd, 2016

Do not go here! I Went in with specifics of how I wanted my hair done, I had dark brown hair & wanted blonde highlights 40% and 3 inches cut off. Informed 'Branden' that my hair pulled a lot of red & DID NOT want any. After his completion he not only put about 20% of hi lights but they were red. He assured me they would lighten up after a few washes...they did not so I returned 7 day & got same results. His exclamation was because my hair was damaged (even though I had my hair cut & I get weekly deep conditioning treatments. I'm not a confrontational person so just decided to go to another salon. BTW I paid $240 for this inadequate service. Do not go here.
Oct 12th, 2016

I'm not one to write reviews, but the owner, Jenna's, customer service upset me so much here I am. Short version: I spent 4 1/2 hours in the salon because of Jenna's atrocious customer service. I went back for her to fix the color and spent another 2 hours there for the same reason. I purchased a LivingSocial deal for a cut, partial highlights, and deep conditioning treatment. Jenna supposedly had a miscommunication with her nanny and walked in 40 minutes late to my appointment. That's excusable, as life happens, but she made time to stop at Starbucks. I did appreciate the long consultation we had and she decided to make her tardiness up to me by giving me an expensive balayage treatment with some metallic violet. An hour after my appointment was scheduled, she began applying color. Once my color was rinsed by another staff member (who was great), I waited ten minutes at the rinsing bowl just to see Jenna walk out of the staff room finishing up her food. THEN she started to mix together the toner that she should have been mixing while I was being rinsed. Color was not completed until 3 1/2 hours after my appointment was scheduled. I have never actually seen any of the metallic violet in my hair, a large dark spot was left in the back of my head, and two other small color splotches were left. I contacted Jenna to have the giant dark spot in the back of my head corrected. Of course my appointment had to be rescheduled because Jenna scheduled a doctor's appointment at that time. Jenna walked in to my second appointment that was made to fix the bad color 7 minutes late (again with Starbucks!), didn't say a word to me, and proceeded to finish up another woman's color. A half hour after my appointment was scheduled to begin Jenna finally had time for me. Once she finished rinsing all my color, Jenna left me standing in the middle of everything with a wet towel on my head to ask the secretary who was drying my hair. She returned, said nothing, and proceeded to turn her back to work on another client. Just as I was about to ask for a comb so I could at least comb my hair and leave, a very nice woman whose name I unfortunately didn't get figured out where I should be and took care of me. The best part: I still have a random splotch of color near my face that was never fixed. Every person other than Jenna that I interacted with at the salon was great, but I will never be back and could never support Jenna's business after the way I was treated
Sep 28th, 2016

Jul 18th, 2016

Great service
May 19th, 2016